NexlintoShift Lead
Company : Five Guys
Location : Los Alamitos, CA, 90721
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Los Alamitos actively manages crew roles and pace to maintain smooth operations during peak times. They motivate team members, ensure food quality and cleanliness, and swiftly address any customer concerns to keep service efficient and pleasant.
Key traits include strong communication, the ability to inspire diverse teams, adaptability, and a commitment to upholding high service standards. Enthusiasm and accountability are also critical for managing daily challenges effectively.
Shift Leads can advance toward management roles through consistent performance, mentorship, and active involvement in operations. Five Guys supports career development with real-time feedback and promotion opportunities tailored to local store success.
Managing shifts in Los Alamitos requires balancing local customer expectations for quick, quality service with fluctuating foot traffic patterns. The area's diverse community also demands cultural sensitivity and effective team communication.
With a growing food service industry in Los Alamitos, demand for skilled Shift Leads is steady but competitive. Factors like local economic trends, proximity to other dining options, and Five Guys’ reputation impact hiring intensity.
Five Guys emphasizes a team-oriented culture with perks like secret shopper bonuses and free meals. The hands-on leadership approach and clear pathways for advancement make the Shift Lead role uniquely engaging compared to other chains.
Starting at $19/hour plus tips and bonuses, this pay is competitive locally, reflecting the responsibilities of overseeing fast-paced restaurant operations while offering benefits like healthcare and 401(k), which enhance overall compensation.
Daily duties include supervising crew tasks, ensuring food safety standards, maintaining cleanliness, resolving customer issues promptly, and supporting opening/closing procedures—all crucial for a successful shift.
Five Guys offers mentorship, real-time feedback, and performance reviews to guide Shift Leads in honing leadership abilities, preparing them for future managerial positions while fostering a positive workplace environment.
This role blends hands-on leadership with opportunities for advancement, a supportive team culture, and competitive pay. It’s ideal for motivated individuals eager to influence daily operations and build a lasting career in food service.