NexlintoShift Lead
Company : Five Guys
Location : Augusta, KS, 67010
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Augusta's restaurant scene offers a steady demand for shift leaders, with many establishments seeking candidates who can juggle team management and operational efficiency. Local competition is moderate, making it a promising area to apply your leadership skills and grow within fast-paced food service environments.
While formal certifications aren't always mandatory, possessing food safety or management training recognized in Kansas can significantly enhance your profile. Local employers often favor candidates who demonstrate knowledge of health regulations and leadership readiness in a restaurant setting.
Strong communication and conflict resolution skills, combined with the ability to motivate diverse teams during busy shifts, often set outstanding shift leads apart. Mastery in maintaining food quality and safety standards while balancing customer satisfaction is equally crucial for this role.
Experience as a shift lead often paves the way to management roles such as assistant manager or general manager. Many use this position as a stepping stone to develop leadership expertise, operational oversight skills, and a deeper understanding of restaurant business dynamics.
Shift leads at Five Guys coordinate team tasks to maintain smooth operations, ensure food quality, handle customer concerns on the spot, and maintain cleanliness. They also monitor shift metrics and inspire team members to meet performance and service standards throughout their shift.
Managing diverse teams during peak hours requires balancing pace with quality, addressing unexpected staffing issues promptly, and upholding Five Guys’ brand standards. Adapting to local customer preferences and fostering a positive crew culture in Augusta’s community are key challenges too.
Yes, shift leaders enjoy competitive base pay starting at $19/hour, plus tips and bonuses like weekly secret shopper rewards shared among the team. These incentives reflect Five Guys’ commitment to recognizing leadership efforts and encouraging high performance.
Five Guys provides mentorship, ongoing feedback, and access to promotional opportunities, enabling shift leads to develop management skills and advance their careers. The company fosters a team-oriented culture that encourages learning and taking initiative for long-term success.
Augusta offers relatively short commute times with accessible local roads, making it convenient for shift leads. Public transit options may be limited, so having reliable personal transportation is advantageous to meet varied shift schedules efficiently.
Starting at $19.00 per hour plus tips and bonuses, Five Guys offers a strong compensation package that typically exceeds average entry-level leadership pay in the Augusta restaurant market, reflecting the importance of the shift lead position in operational success.