Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
In this role, you'll play a vital part in expanding Crunch Fitness's reach by spearheading membership sales and community initiatives tailored to Briarcliff Manor’s fitness market. Your leadership directly influences local brand visibility and member engagement, crucial for sustaining growth in this competitive New York area.
Managing a Crunch Fitness club in Briarcliff Manor requires balancing high-energy customer service with operational efficiency amid a diverse community. Local competition and member expectations demand adaptability and innovative outreach efforts, making leadership skills essential to thrive in this vibrant fitness environment.
Assistant general managers often ascend to general manager or area manager roles by demonstrating strong sales acumen, team leadership, and operational expertise. The fitness industry values those who combine passion with performance, making this a strategic stepping stone for ambitious professionals seeking executive management positions.
Success hinges on blending sales leadership, staff development, and customer satisfaction with a proactive, energetic mindset. Unlike some general managers, assistant GMs often engage more directly with daily operational details and community outreach, requiring adaptability and a competitive, motivational style.
While assistant business or department managers may focus narrowly on specific operational units or business functions, assistant general managers oversee comprehensive club performance—including sales, team leadership, and member experience—making their role broader with a strategic emphasis on revenue and culture.
Crunch Fitness provides a dynamic environment highlighted by free gym membership, health benefits, commission opportunities, and a vibrant team culture. These benefits foster both professional growth and personal wellness, setting Crunch apart as a workplace that values energy and fun alongside career development.
Engaging with local events, building partnerships with nearby businesses, and tailoring marketing efforts to the interests of Briarcliff Manor residents can drive membership leads. Active community participation helps strengthen brand loyalty and positions the club as a neighborhood fitness hub.
Crunch Fitness offers a base pay around $20/hour plus commissions and bonuses, aligning well with regional averages for assistant general managers in the fitness sector. Additional perks like health benefits and 401(k) plans enhance the overall compensation package in this competitive New York market.
Crunch looks for leaders who foster inclusivity and high energy while driving sales and operational excellence. Candidates must balance motivational coaching with business savvy to uphold a welcoming atmosphere that encourages fun and serious fitness simultaneously.
The position demands flexibility, often working Friday through Tuesday shifts, to ensure club operations run smoothly during peak member hours. Effective time management and stamina are essential to lead teams and maintain exceptional service during these extended hours.