NexlintoShift Lead
Company : Five Guys
Location : Decatur, GA, 30035
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Decatur, a Shift Lead energizes the crew by setting a fast yet manageable pace, using positive reinforcement, and stepping in to assist wherever needed. This approach helps maintain morale and ensures smooth operations during peak times, essential in a fast-paced restaurant environment.
Unlike general leadership roles, a Shift Lead specifically manages daily shift operations, directly coaching team members in real time. This role demands hands-on supervision, rapid problem-solving, and immediate decision-making to uphold food quality and customer satisfaction throughout each shift.
Strong communication, adaptability, and a proactive attitude are crucial. Exceptional Shift Leads also demonstrate reliability, inspire teamwork, and maintain high standards for cleanliness and food safety, which directly influence customer experience and team efficiency.
Shift Leads at Five Guys typically start at $19.00 per hour plus tips and bonuses, which is competitive for Decatur's restaurant sector. This wage, combined with benefits and performance incentives, positions Five Guys favorably among local fast-food leadership jobs.
Given Decatur's growing food service industry, Five Guys often seeks capable Shift Leads to support expansion. Hiring tends to be steady, reflecting demand for managers who can maintain operational excellence during high customer traffic periods.
Decatur’s Five Guys embraces a team-oriented, upbeat atmosphere where Shift Leads foster positivity and collaboration. This local culture emphasizes community connection and employee support, which may be more pronounced than in larger metropolitan locations.
Shift Leads here might navigate a competitive labor market and diverse customer base, requiring flexible management styles. Balancing high-volume service with personalized guest interactions is key to thriving in Decatur’s dynamic restaurant scene.
Five Guys promotes Shift Leads who demonstrate leadership and operational skills to higher management roles. Career pathways include assistant manager and store manager positions, supported by mentorship and performance feedback.
Shift Leads act as the operational backbone during their shifts, bridging crew members with upper management. They are entrusted with maintaining food quality, safety, and customer service standards, directly impacting the restaurant’s daily success.
Five Guys offers Shift Leads in Decatur weekly secret shopper bonuses shared among the shift team, free meals every shift, and comprehensive benefits including medical and 401(k). These perks enhance both job satisfaction and financial incentives uniquely.