NexlintoShift Lead
Company : Five Guys
Location : Berkeley, CA, 94703
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Berkeley, shift leaders are deeply involved in both team coaching and guest experience, emphasizing high food quality and cleanliness standards. Compared to other local eateries, the role includes unique incentives like weekly secret shopper bonuses and a strong path toward management, reflecting the company's growth-focused culture.
Berkeley's higher living expenses contribute to competitive pay rates for shift leaders at Five Guys, starting at $19.00 per hour plus tips and bonuses. This compensation aligns with local market standards to attract dependable leaders in this fast-paced food service environment.
Local employers prioritize candidates who bring strong communication, adaptability, and leadership experience in fast-paced settings. For Berkeley, a positive attitude and commitment to food safety are especially valued due to the city's vibrant and health-conscious dining scene.
Beyond overseeing crew assignments, a Shift Lead often drives team morale, ensures operational excellence, handles guest concerns with professionalism, and manages cleanliness and store readiness, ensuring every shift runs smoothly and aligns with customer service goals.
Shift Leads frequently progress into assistant manager or general manager roles, benefiting from mentorship and performance reviews. The position offers practical leadership experience crucial for overseeing larger teams and broader operational responsibilities in the food service industry.
Five Guys emphasizes hands-on leadership, real-time coaching, and operational ownership during shifts. This immersive experience equips shift leads with the skills to manage teams effectively, maintain high service standards, and understand the business's daily mechanics, fostering strong managerial capabilities.
Employees enjoy free meals during shifts, weekly secret shopper bonuses, and a team-oriented atmosphere focused on positivity and growth. This supportive environment encourages learning and rewards dedication, distinguishing Five Guys from other fast-food leadership roles.
While not always mandatory, certifications like ServSafe Food Handler or Manager are highly regarded in Berkeley’s health-conscious market. They demonstrate knowledge of food safety protocols, which is crucial for maintaining compliance and customer trust in local eateries.
Berkeley’s competitive food scene creates a steady demand for reliable shift leaders, but the presence of numerous restaurants means candidates should highlight leadership experience and adaptability. Five Guys’ brand reputation offers an advantage in attracting career-driven applicants.
Starting at $19.00 per hour, Five Guys shift leads can augment their income with tips and weekly secret shopper bonuses, potentially raising total earnings to around $22-$24 per hour depending on shift performance and guest volume.