Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Cuyahoga Falls, the assistant operations manager often balances hands-on club leadership with community engagement, reflecting a tight-knit local market. Compared to bigger Ohio cities, there’s typically a stronger focus on personalized member relations and regional marketing initiatives tailored to local fitness trends.
Candidates with certifications in fitness management, customer service, or sales leadership tend to stand out locally. Additionally, familiarity with regional health regulations and effective team mentorship skills align well with employer expectations in Cuyahoga Falls’ competitive fitness industry.
Mastering team leadership, sales strategy execution, and operational compliance forms the foundation for success. Proficiency in scheduling, member engagement, and local outreach also empowers assistant operations managers to drive both revenue growth and customer satisfaction effectively.
Daily tasks revolve around supporting general managers in workflow coordination, mentoring sales staff, overseeing club operations, and ensuring members receive top-notch experiences. It’s a dynamic role requiring multitasking between administrative duties, sales efforts, and team motivation.
Career pathways often lead to general management or director-level roles within club operations. Gaining expertise in revenue-driving strategies, staff development, and community marketing opens doors to elevated leadership positions in fast-growing fitness brands.
Crunch Fitness emphasizes a spirited and collaborative environment where assistant operations managers play a key role in fostering team enthusiasm and member engagement. The position is crafted to blend performance-driven goals with fun, reflecting Crunch’s unique fitness philosophy.
Beyond competitive health benefits and a 401(k) plan, Crunch Fitness provides complimentary gym membership and performance bonuses exceeding $1,000 monthly. This combination creates a rewarding package that appeals specifically to fitness-focused professionals in the Cuyahoga Falls area.
Salaries typically range from $45,000 to $60,000 annually, depending on experience and commission structures. Crunch Fitness offers potential monthly bonuses over $1,000, which can significantly boost overall earnings for assistant operations managers dedicated to driving membership sales.