General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys' open kitchen and energetic culture in Lake Alfred create a fast-paced setting where constant communication and adaptability are vital. A General Manager here juggles dynamic team coordination with operational oversight, fostering a lively atmosphere that keeps both employees and customers engaged.
In Florida, certifications like ServSafe are highly valued for restaurant General Managers, reflecting a commitment to food safety standards. Additionally, leadership experience in customer-facing environments enhances a candidate’s profile, aligning with local industry expectations and regulatory practices.
Successful General Managers at Five Guys excel through high energy, the ability to inspire diverse teams, and seamless multitasking during shifts. Prioritizing team cohesion and open communication helps maintain smooth operations and uphold the brand’s reputation for quality and service.
Managing Five Guys involves hands-on engagement with both staff and guests in a high-tempo foodservice environment, unlike retail or factory roles which may focus more on inventory or production lines. Here, leadership blends operational oversight with creating an upbeat, customer-centric vibe.
Lake Alfred's growing food service market means moderate competition for General Manager positions, rewarding candidates who demonstrate adaptability and strong leadership. Applicants with local experience or a passion for hospitality often stand out in this vibrant community.
Five Guys emphasizes a unique blend of people-first culture, cross-training, and a lively work vibe, which contrasts with more traditional General Manager posts. Candidates passionate about food, music, and team energy find this role particularly fulfilling compared to broader national openings.
General Managers at Five Guys in Lake Alfred can anticipate a competitive base salary ranging from $45,000 to $55,000 annually, supplemented by quarterly performance bonuses. This aligns with regional standards for fast-food management roles that reward leadership and operational success.
Five Guys supports career advancement through leadership development and expanding responsibilities, enabling General Managers to transition into regional or corporate roles. The brand’s expansion fosters internal mobility, encouraging managers to grow alongside the company in varied operational capacities.
At Five Guys, General Managers must excel in vocal, real-time communication to keep fast-paced shifts coordinated. The culture’s emphasis on teamwork and humility means leaders are expected to motivate staff through collaboration and leading by example amid lively, energetic surroundings.
Balancing shifts from 8 am to 11 pm requires managing diverse crew schedules and maintaining consistent service quality throughout the day. General Managers must swiftly adapt to varying team dynamics and peak customer flow, ensuring seamless transitions and operational excellence across all hours.