NexlintoShift Lead
Company : Five Guys
Location : Montgomery, IL, 60538
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Montgomery's restaurant scene shows steady demand for shift leads, especially at popular chains like Five Guys. Competition can vary by season, but leadership roles often fill quickly due to ongoing expansion and turnover in the fast-paced food service industry.
Commuters to Five Guys in Montgomery may experience peak-hour traffic on local routes, so planning shifts around off-peak times can ease travel. Public transport options are limited, making personal vehicles the most common choice for reaching this restaurant.
Strong communication, quick decision-making, and team motivation skills are vital. A shift lead must manage operations smoothly, train crew efficiently, and maintain high standards under pressure, ensuring both customer satisfaction and staff productivity.
Shift leaders oversee daily operations, delegate tasks, and address customer issues, unlike crew members who focus primarily on food prep and service. This role demands leadership, accountability, and operational oversight to keep the shift running efficiently.
Shift leads often progress to assistant manager or store manager roles, especially when demonstrating leadership and operational skills. Many chains, including Five Guys, provide clear pathways for career growth through mentorship and performance feedback.
Yes, Five Guys offers shift leads competitive base pay starting at $19/hour plus tips and bonuses, plus weekly secret shopper incentives. Free meals during shifts and a supportive team culture further distinguish this opportunity.
Five Guys emphasizes real-time feedback and mentorship for shift leads, fostering growth through hands-on coaching and performance reviews. This approach helps new leaders build confidence and operational expertise quickly.
Shift leads in Montgomery can anticipate starting pay around $19 per hour at Five Guys, supplemented by tips and performance bonuses. This wage is competitive within the local fast-food sector, reflecting the leadership responsibilities involved.
Five Guys promotes a team-oriented culture with emphasis on positivity and career progression, often leading to higher job satisfaction. Compared to other chains, their supportive environment and bonus structures can make the shift lead role more rewarding.
The Five Guys shift lead position combines hands-on operational duties with coaching responsibilities in a fast-paced setting. Its focus on food quality, customer service, and team morale creates a dynamic leadership experience distinct from typical retail lead roles.