NexlintoShift Lead
Company : Five Guys
Location : Buckeye, AZ, 85326
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In this role, leading by example is crucial—Shift Leads at Five Guys coordinate crew tasks, maintain energy, and resolve issues swiftly to ensure smooth service during peak times. Effective communication and real-time coaching help keep morale high and operations efficient in Buckeye's fast-paced environment.
Shift Leads focus heavily on operational execution and team motivation during shifts, balancing food quality, safety, and customer satisfaction. Unlike general managers, they are more hands-on with frontline staff, making immediate decisions that directly impact guest experiences in Buckeye, AZ.
Strong multitasking, quick decision-making, and people management skills are vital. A Shift Lead thrives by fostering teamwork, maintaining high cleanliness standards, and adapting quickly to operational challenges, which are essential for success in dynamic settings like Five Guys.
Yes, apart from competitive pay starting at $19/hour, Shift Leads enjoy weekly secret shopper bonuses, free meals during every shift, and a supportive team culture. Plus, there’s a clear path for career advancement, which is attractive in Buckeye’s job market.
Buckeye's growing population and vibrant dining scene increase competition for leadership roles like Shift Lead. Five Guys, known for career growth opportunities, attracts many applicants, making it important to showcase leadership experience and customer service skills to stand out.
Shift Leads in Buckeye generally earn around $19 per hour starting base pay, with possible tips and bonuses. Early shifts might offer slightly less tipping potential than evenings, but Five Guys balances this with consistent bonuses and a positive work environment.
This role builds foundational leadership through hands-on team management, operational oversight, and customer interaction. Shift Leads gain real-time feedback and mentorship, developing skills crucial for advancing into higher managerial positions within Five Guys and similar establishments.
High customer volume can pressure Shift Leads to balance speed and safety effectively. Ensuring strict adherence to protocols while managing staff workflow and minimizing errors is a key challenge, especially in a busy Five Guys location where quality and cleanliness are paramount.
The company provides tools for monitoring key metrics and encourages ongoing performance reviews. Shift Leads receive constructive feedback and mentorship, enabling them to optimize team productivity, customer satisfaction, and operational efficiency during each shift.
Applicants should consider the commute options, as Buckeye’s spread-out areas can affect punctuality. Additionally, understanding local customer preferences and the competitive restaurant market can help Shift Leads tailor service and team strategies effectively.