NexlintoShift Lead
Company : Five Guys
Location : Amityville, NY, 11708
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads at Five Guys in Amityville juggle supervising crew assignments while actively supporting daily operations. They set the tempo, coach teammates, and ensure food quality remains top-notch, blending leadership with direct involvement to keep service smooth during peak times.
Unlike generic lead roles, a Five Guys Shift Lead specifically combines operational oversight with customer interaction and team mentorship. In Amityville's competitive market, this position demands strong communication and adaptability to maintain high-quality service and store readiness.
Critical skills include effective communication, quick problem-solving, and motivating diverse teams. Shift Leads thrive by mastering food safety protocols, multitasking under pressure, and fostering a positive atmosphere that encourages teamwork and high customer satisfaction.
Amityville's bustling community and proximity to Long Island's retail hubs increase demand for reliable Shift Leads. High foot traffic and seasonal fluctuations require leaders who can maintain consistent service quality and adapt swiftly to changing customer volumes.
Given Five Guys' popularity and local competition, candidates can expect a selective hiring process emphasizing prior leadership experience and customer service excellence. Demonstrating initiative and reliability can give applicants an edge in Amityville’s tight labor market.
Yes, Five Guys provides mentorship and real-time feedback tailored to Shift Leads, promoting growth through performance reviews and hands-on coaching. This support helps build leadership capabilities aligned with the company’s team-oriented culture in Amityville.
Shift Leads earn a competitive $19/hour base pay plus tips and bonuses, with perks like free meals and comprehensive medical benefits. Compared to local fast food positions, Five Guys emphasizes growth opportunities and a supportive environment, enhancing overall job satisfaction.
Five Guys encourages Shift Leads to develop leadership skills through ongoing mentorship and exposure to operational challenges. This role acts as a stepping stone to management, offering clear promotion pathways and skill-building opportunities unique to the brand's culture.
Shift Leads blend front-line guest engagement with behind-the-scenes management, ensuring quick resolution of concerns while overseeing food prep and cleanliness. This dual focus ensures customers enjoy a consistent, high-quality experience at every shift.
Shift Leads at Five Guys in Amityville start at $19 per hour, supplemented by tips and weekly secret shopper bonuses. Factoring in these incentives, total earnings often surpass standard fast food leadership roles in the region, reflecting the position’s responsibility and impact.