NexlintoExperienced Automotive Glass Installation Technician
Company : Driven Brands
Location : Penfield, NY, 14526
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
Penfield's growing vehicle ownership and proximity to Rochester fuel steady demand for skilled automotive glass installers. Local shops and mobile services often seek qualified technicians, making job openings frequent. Candidates with hands-on experience and calibration skills have a competitive edge in this market.
While a valid driver's license is mandatory, Penfield employers value technicians familiar with ADAS calibrations and safety regulations. Certifications in automotive glass repair or calibration can enhance employability, reflecting regional emphasis on vehicle safety and advanced electronic systems.
Expertise in precise glass fitting, chip repair, and electronic calibration distinguishes top technicians. Proficiency in interpreting technical specs and adapting to mobile or shop environments also elevates performance, ensuring both safety compliance and customer satisfaction.
Technicians may switch between busy shop installations, mobile repairs at client locations, or airport rental facilities. Each environment demands flexibility—shop work offers controlled settings, while mobile roles require logistical planning and customer interaction skills.
Experienced technicians in Penfield usually earn between $45,000 to $60,000 annually, influenced by skill level, bonuses per vehicle installed, and company benefits. Driven Brands' uncapped income potential and same-day pay options can further boost earnings.
Driven Brands emphasizes career advancement through structured growth, comprehensive benefits including 401(k) matching, and a culture rooted in integrity and teamwork. Their investment in training and state-of-the-art tools sets them apart in fostering technician success.
Technicians at Driven Brands benefit from fast-track promotion paths, per-vehicle bonuses, and continuous skill development. Many leaders began as technicians here, highlighting a strong internal pipeline that prioritizes long-term career progression.
This job involves lifting up to 50 pounds, frequent bending, twisting, and standing for long periods. Working in varying weather conditions and maneuvering safely around vehicles are essential, requiring stamina and attention to safety protocols.
The region has moderate competition due to a cluster of auto repair shops and mobile services. Job seekers should highlight hands-on experience with windshield replacement and ADAS calibration to stand out in the local glass installation market.