Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness emphasizes a blend of fun and performance, so the Assistant Operations Manager role here involves not only operational leadership but also fostering an energetic team culture, focusing on member satisfaction and community outreach, which may be less pronounced in traditional gym settings.
Leadership in this context demands dynamic communication skills, the ability to mentor a sales-driven team, and a passion for cultivating a collaborative atmosphere that aligns with Crunch’s spirited brand and rapid expansion goals.
Prospective candidates should emphasize proven sales achievements, team development history, and flexibility for non-traditional shifts, reflecting local employer needs for versatile managers capable of driving membership growth and managing weekend operations.
Strong organizational skills, hands-on experience with scheduling and compliance, alongside a knack for community engagement and local marketing, create a competitive edge in Holland’s health and fitness operations roles.
Assistant Operations Managers in Holland can expect base salaries ranging from $45,000 to $55,000 annually, with additional incentives like monthly bonuses potentially exceeding $1,000 and commissions on personal training sales, reflecting the role’s sales-driven nature.
Starting in this role offers growth toward General Manager positions or regional leadership, especially within a rapidly expanding company like Crunch Fitness, where demonstrated sales success and team leadership can fast-track advancement.
Day-to-day, the role requires balancing membership sales targets, staff scheduling, and member experience improvements, blending strategic oversight with hands-on problem solving to keep club operations smooth and engaging.
Beyond competitive pay and health benefits, Crunch offers a no-cost gym membership, a lively team environment, and opportunities for professional development within a company known for combining fitness with fun.
While Holland has growing demand for fitness professionals, positions like Assistant Operations Manager remain competitive due to the city's active lifestyle culture, requiring candidates to showcase both operational expertise and sales acumen.
The role demands adaptability with a Friday-to-Tuesday rotation, including evening and weekend shifts, to effectively manage club operations and member services during peak hours common in the fitness industry.