NexlintoShift Lead
Company : Five Guys
Location : Collegeville, PA, 19426
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Collegeville's fast-paced Five Guys environment, a Shift Lead orchestrates team tasks to maintain smooth service flow. They assign crew duties dynamically, motivate staff through real-time coaching, and swiftly address operational hiccups, ensuring customer satisfaction and efficient food preparation even during peak times.
Late shifts in Collegeville often demand heightened focus on closing procedures and maintaining cleanliness standards under time constraints. Shift Leaders must manage fatigue within their teams while sustaining high food quality and service levels, balancing operational efficiency with safety during quieter yet critical hours.
Top Shift Leads in PA excel by combining strong communication, adaptability, and a proactive approach to mentoring. They balance operational oversight with fostering a positive team atmosphere, quickly resolving guest issues, and maintaining strict food safety standards, making them indispensable to restaurant success.
At Five Guys, Shift Leads benefit from a supportive environment that prioritizes teamwork and real-time feedback. Unlike other chains, leadership here involves direct mentorship and shared bonuses, encouraging collaborative success rather than just individual performance, which enhances job satisfaction and career growth.
Shift Leads at Five Guys in Collegeville start at $19.00/hour, supplemented by tips and secret shopper bonuses, surpassing many local fast-food wages. Additionally, free meals, comprehensive benefits, and growth opportunities provide a competitive compensation package aligned with the area's living costs.
Due to Five Guys’ reputation and attractive benefits, Shift Lead roles in Collegeville tend to fill promptly, often within weeks. Local job seekers frequently search for 'shift lead hiring near me,' reflecting strong demand and fast recruitment cycles in this restaurant sector.
While no special certifications are mandatory, familiarity with Pennsylvania’s food safety regulations and completion of Five Guys’ internal training enhance a Shift Lead’s effectiveness. Local health codes are emphasized during onboarding to ensure compliance and maintain high-quality standards.
Prospective Shift Leads should develop strong interpersonal and multitasking skills, gain experience in fast-paced food service, and embrace a hands-on leadership style. Demonstrating reliability, enthusiasm for customer service, and the ability to mentor others aligns well with Five Guys’ culture and operational goals.
Many assume Shift Leads only supervise but, in reality, they actively participate in food prep, customer interaction, and problem-solving. This role demands balancing administrative tasks with hands-on involvement, requiring flexibility and a readiness to lead by example throughout the shift.
This role offers practical experience in team leadership, operational oversight, and customer service excellence. Five Guys supports growth through mentorship and performance feedback, making the Shift Lead position a critical foundation for advancing to store management or broader restaurant leadership roles.