NexlintoShift Lead
Company : Five Guys
Location : Berkeley, IL, 60163
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Berkeley, Shift Leads engage closely with both team management and guest satisfaction in a dynamic environment. The role emphasizes hands-on leadership, real-time coaching, and a team culture that rewards positivity and operational excellence, which may be more personalized than some larger chains.
In Berkeley, IL, successful Shift Leads demonstrate strong communication, adaptability to a fast-paced setting, and a proactive attitude toward team motivation and customer service. Local dining expectations also value dependability and a passion for maintaining high food safety standards.
A Shift Lead typically manages crew assignments, oversees food quality, handles customer concerns, and ensures store readiness. They also mentor team members and monitor shift metrics, all of which contribute directly to smooth operations and customer satisfaction.
Starting as a Shift Lead often opens pathways to assistant manager or general manager roles. This position builds leadership skills, operational knowledge, and team management experience crucial for ascending within the restaurant management hierarchy.
Berkeley's food service sector shows steady demand for operational leads like Shift Leads, driven by local eateries’ growth and turnover rates. Candidates with leadership experience and customer focus tend to have an edge in this moderately competitive market.
While formal certifications aren’t mandatory, food safety and management training recognized in Illinois, such as ServSafe, can enhance a Shift Lead's credibility and effectiveness, aligning well with local health regulations and employer expectations.
Five Guys provides Shift Leads with competitive starting pay at $19/hour plus tips, weekly secret shopper bonuses, complimentary meals during shifts, and access to a full benefits package including medical and 401(k). This combination supports both financial and career growth.
Shift Leads at Five Guys Berkeley are central to fostering a supportive and fun work environment. They lead by example, encourage team cooperation, and receive mentorship and real-time feedback to help cultivate a positive, high-energy workplace.
For Berkeley, IL, $19/hour plus tips is a competitive rate for restaurant Shift Leads, reflecting local cost of living and industry standards. When combined with bonuses and benefits, it positions Five Guys as an attractive employer in the region’s food service market.