NexlintoGeneral Manager
Company : Five Guys
Location : Wolcott, CT, 06716
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing high customer flow while maintaining quality and team coordination is a key challenge. The Wolcott location demands quick decision-making to optimize staff rotation, inventory control, and customer satisfaction simultaneously, especially during lunch and dinner rushes.
General Manager positions in Wolcott and surrounding CT areas see moderate competition due to the presence of multiple fast-casual dining options. Candidates with strong leadership and food service backgrounds tend to stand out, as local businesses prioritize team-driven managers.
Employers look for skills like motivating diverse teams, managing rotating shifts, and maintaining clear communication under pressure. Adaptability and stamina are crucial since the role involves hands-on management in fast-paced environments, making leadership both dynamic and people-centric.
Successful General Managers often advance to regional management or multi-unit leadership roles. The experience gained in operations, team leadership, and financial oversight at Five Guys provides a solid foundation for broader hospitality or retail management opportunities.
While an Assistant GM supports daily operations and covers shifts, the General Manager at Five Guys holds full accountability for financial results, staff performance, and customer experience. The GM also drives strategic decisions and leads all opening and closing shift operations.
Five Guys expects General Managers to foster a lively atmosphere blending teamwork and high energy, including encouraging staff engagement with music and customer interaction. This cultural focus helps maintain motivation and ensures the brand’s signature guest experience is delivered consistently.
Applicants can expect a multi-step hiring process emphasizing leadership experience and communication skills, often including scenario-based interviews. References and prior food service management history are critical, as Five Guys values proven reliability and team-building capabilities.
General Managers in Wolcott typically earn between $50,000 and $65,000 annually, supplemented by performance bonuses. Pay aligns with regional cost of living and reflects the role's demanding pace and leadership responsibilities within a fast-growing burger franchise.
Yes, Five Guys invests in ongoing training and growth opportunities, focusing on enhancing management skills, operational excellence, and team leadership. These programs help GMs stay current with industry best practices and support their career progression within the company.
Unlike retail or healthcare general management, this position demands intense physical stamina, rapid multitasking in a fast-food environment, and real-time team coordination. It also uniquely blends service quality with a vibrant, music-driven culture that shapes daily leadership style.