Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Camden, NJ
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys emphasizes a team-oriented culture and offers weekly secret shopper bonuses, which sets its Shift Lead position apart. In Camden, NJ, this role often involves hands-on leadership in a high-energy environment, balancing food quality with exceptional customer service, unlike more corporate fast-food chains.
Evening and late-night shifts in Camden require Shift Leads to adapt quickly to fluctuating customer volumes and staff availability. Managing team morale during less busy periods while maintaining operational standards can be tricky but offers growth in crisis management and team motivation.
In Camden, NJ, employers prioritize strong communication and problem-solving skills due to diverse clientele and fast-paced shifts. Shift Leads must also demonstrate flexibility, cultural awareness, and proactive leadership to handle the area's unique operational demands effectively.
Camden's Five Guys locations offer competitive starting pay with additional tips and bonuses, creating an attractive opportunity. The company's emphasis on growth and mentorship aligns well with job seekers wanting career advancement in a supportive, fast-paced restaurant setting.
The Shift Lead position at Five Guys is designed as a stepping stone to management. Team members receive real-time feedback and mentorship, helping them acquire skills in leadership, operations, and staff training, which are essential for higher-level roles within the company.
During peak hours, a Shift Lead coordinates crew assignments, ensures food quality, resolves customer issues swiftly, and keeps the environment clean and organized. Effective multitasking and maintaining high energy levels are critical to managing the fast-paced lunch rush successfully.
Apart from a competitive base pay starting at $19/hour, Five Guys offers weekly secret shopper bonuses shared among the shift team, free meals during shifts, and performance reviews that can lead to raises and promotions, reinforcing excellence in daily operations.
Shift Leads at Five Guys in Camden typically earn a base pay starting at $19.00 per hour. When combined with tips and weekly secret shopper bonuses, total hourly earnings can notably exceed this, reflecting the area's competitive fast-food labor market.
Unlike retail-focused roles at Walgreens or Starbucks, Five Guys Shift Leads concentrate on food safety, kitchen operations, and guest experience in a fast-food setting. The position demands hands-on leadership in food prep and team motivation within a high-volume restaurant environment.
Yes, Five Guys provides a comprehensive benefits package including medical, dental, vision, and 401(k) options, which isn't standard in all fast-food chains. Additionally, the culture promotes real-time feedback and mentorship, fostering professional growth beyond typical shift supervision.