Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Strong communication paired with motivational skills is crucial for an Assistant Operations Manager in fitness. They need to inspire staff, manage daily club operations, and foster a collaborative environment while balancing sales and member satisfaction.
Typical tasks include supporting the General Manager with sales targets, staff mentoring, scheduling, compliance reporting, and engaging community outreach to boost membership and personal training sales.
Proven sales success, team development experience, excellent organizational skills, and flexibility for evening/weekend shifts are key. Passion for health and a driven attitude also distinguish top applicants.
Mentor's growing fitness sector demands skilled managers; however, competition remains moderate due to expanding gym networks like Crunch Fitness. Candidates with sales prowess and local community connections have an advantage.
While not mandatory, certifications in business management or fitness industry knowledge can improve candidacy. Local employers often value experience with regulatory compliance and sales management specific to health clubs.
Crunch emphasizes energetic, fun yet goal-driven workplaces. Assistant Operations Managers thrive by balancing operational discipline with fostering member happiness and team camaraderie in a spirited atmosphere.
Crunch blends serious workout culture with entertainment, so managers must juggle sales targets and compliance while creating lively member experiences—a contrast to more traditional, rigid fitness brands.
Yes, there is potential for monthly bonuses exceeding $1,000, with commissions on personal training sales under review. This incentivizes managers to actively drive membership growth and training package sales.
Salaries typically range from $45,000 to $60,000 annually in Mentor, OH, with additional bonus opportunities. Pay depends on experience, sales performance, and ability to meet operational goals.
This position offers a pathway to senior operations roles by developing leadership, sales, and community engagement skills. Crunch’s fast growth means motivated assistants can ascend quickly in management ranks.