NexlintoGeneral Manager
Company : Five Guys
Location : Bernalillo, NM, 87004
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Outstanding general managers in busy restaurants demonstrate high energy, adaptability, and strong communication skills. They inspire their teams, manage rotating shifts seamlessly, and foster a positive culture that keeps service efficient and customers happy.
Bernalillo’s smaller market means GMs often juggle more diverse responsibilities with closer community engagement. While the pace remains energetic, there's typically less competition, allowing managers to build tight-knit teams and tailor customer experiences to local preferences.
General Managers can progress to regional leadership roles or corporate operations positions. Experience managing finances, team leadership, and customer satisfaction builds a solid foundation for upward mobility in hospitality or broader general management careers.
Yes, Five Guys values continual leadership development and often supports employees pursuing certifications like ServSafe. Their training emphasizes cross-functional skills, combining food safety with dynamic team management to ensure operational excellence.
Managing a bustling kitchen in Bernalillo requires balancing local hiring pools with fast turnover, plus adapting to regional customer preferences. The challenge lies in maintaining morale and operational flow amidst variable staffing while delivering consistent food quality.
Bernalillo’s restaurant management landscape is moderately competitive with steady demand. Candidates with proven team leadership and operational success stand out, especially in popular franchises like Five Guys where growth opportunities attract ambitious professionals.
General Manager salaries at Five Guys in Bernalillo typically range from $50,000 to $65,000 annually, depending on experience and performance. Bonus programs tied to restaurant success can significantly enhance total compensation.
At Five Guys, General Managers lead by example, fostering collaboration and communication in an open kitchen environment. They prioritize team well-being and growth, aligning leadership with the brand’s energetic and inclusive atmosphere.
The role demands physical stamina, quick adaptability, and real-time decision-making in a loud, fast-paced setting. Unlike some general management jobs, this position requires hands-on involvement in every operational facet, including direct customer interaction.
Candidates should showcase leadership in customer-facing roles, expertise in inventory and cost control, and the ability to motivate teams under pressure. Experience in fast-casual food service and certifications like ServSafe are advantageous.