NexlintoShift Lead
Company : Five Guys
Location : Greenbrier, TN, 37073
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Greenbrier, TN
Popular Searches for Shift Lead
Frequently Asked Questions
Greenbrier's restaurant industry shows steady demand for shift leads, especially in popular chains like Five Guys. The competition is moderate, with local candidates valuing hands-on leadership. Candidates with prior food service experience and strong team management skills often stand out in this Tennessee market.
While formal certifications aren't mandatory for shift leads in Greenbrier, having food safety or ServSafe credentials can boost your profile. Many employers appreciate candidates who demonstrate knowledge of hygiene standards, which enhances trust and reflects well on the restaurant's compliance.
Effective shift leads excel in communication, quick decision-making, and motivating diverse teams under pressure. Demonstrating reliability and the ability to maintain high food quality while managing operational flow distinguishes successful leaders from their peers in restaurant settings.
Shift leads oversee crew assignments, monitor food safety, and handle guest concerns promptly. Their role demands balancing operational tasks with team mentorship, ensuring smooth service and adherence to quality standards that frontline staff might not manage independently.
Five Guys emphasizes hands-on leadership, offering shift leads opportunities to develop coaching skills and operational oversight. This experience builds a solid foundation for advanced management roles by immersing candidates in real-time problem-solving and team development within a supportive culture.
Five Guys' high-volume, fast-casual model requires shift leads to maintain consistent food quality and cleanliness while energizing their teams. The brand's focus on customer experience and secret shopper bonuses creates a dynamic environment demanding both efficiency and hospitality finesse.
Shift leads at Five Guys in Greenbrier start with a base pay around $19.00 per hour, complemented by tips and bonuses like secret shopper incentives. This pay structure aligns well with regional standards, making it attractive for candidates seeking fair wages plus performance rewards.
Five Guys in Greenbrier maintains regular hiring cycles for shift leads due to steady customer traffic and growth. Local applicants often find opportunities as the company values community ties and promotes from within, supporting career advancement in the area.
Unlike typical retail lead roles, shift leads in food service focus heavily on real-time operational management, including food safety and guest service. This hands-on leadership demands rapid adaptability and team coordination in fast-paced environments distinct from retail settings.
Successful shift leads juggle supervising food prep, enforcing cleanliness, and resolving customer issues while inspiring their crew. They foster positivity by leading through example and providing immediate feedback, ensuring both productivity and morale remain high under pressure.