NexlintoExperienced Automotive Glass Installation Technician
Company : Driven Brands
Location : East Rochester, NY, 14445
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
The Auto Glass Technician is responsible for delivering high-quality auto glass repair, replacement, and calibration services while providing an exceptional customer experience. This role offers the opportunity to work in shop locations, airport rental facilities, or as a mobile technician. The Auto Glass Technician plays a critical role in ensuring vehicle safety, accuracy of installations, and customer satisfaction. This position is ideal for skilled, detail-oriented professionals who thrive in a fast-paced, customer-focused environment and are motivated to grow their careers.
Key Responsibilities:
Install and replace windshields and other automotive glass in shop or mobile settings
Repair chips, cracks, and other types of glass damage
Calibrate vehicle electronics, including ADAS, lane departure warning, and forward collision alert systems
Interact with customers to explain services and ensure satisfaction
Process payments for mobile service customers
Maintain a professional appearance and positive, service-oriented attitude
Provide world-class customer service to customers and vendors
Follow safety standards, technical specifications, and quality guidelines
Maintain tools, equipment, and work areas in safe working condition
Benefits and Growth Opportunities:
Uncapped income potential with per-vehicle bonus opportunities
Comprehensive benefits package including health, dental, vision, life insurance, parental leave, paid time off, and holidays
401(k) with company match
Same-day pay options through approved programs
Values-driven culture emphasizing integrity, professionalism, excellence, and teamwork
State-of-the-art facilities and strong working conditions
Fast-track career advancement opportunities through structured growth programs
Requirements and Qualifications:
Minimum of 1 year of automotive glass installation experience
Valid driver’s license and ability to pass a motor vehicle record check
Proficiency working with various types of automotive glass
Strong knowledge of tools, equipment, and techniques used in glass repair and replacement
Ability to read and interpret technical instructions and specifications
Strong critical thinking and problem-solving skills
Must meet minimum age requirements as applicable
Comfortable with physical demands of the role
Physical Requirements:
Ability to lift up to 50 pounds
Ability to maneuver safely around vehicles during installations
Capability to stand, walk, bend, stoop, twist, and perform repetitive motions for extended periods
Willingness to work in hot or cold weather conditions when required
About the Company:
Auto Glass Now provides fast, friendly, and convenient auto glass services and is one of the largest auto glass repair and replacement providers in the country. Known for its commitment to customer satisfaction and service excellence, the company continues to grow rapidly while investing in its people. Many leaders within the organization began their careers as Auto Glass Technicians, reflecting a strong commitment to internal advancement, training, and long-term career development.
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Frequently Asked Questions
East Rochester's climate demands technicians adapt to seasonal changes when installing or repairing automotive glass. The region's mix of urban and suburban driving environments means technicians often handle a variety of windshield types and electronic calibrations, creating a diverse daily workload compared to other areas.
While a valid driver's license and clean motor vehicle record are essential, East Rochester employers value certifications in ADAS calibration and safety compliance, given the high volume of modern vehicles requiring advanced electronic calibration during glass installations.
Key competencies include precision in glass fitting, familiarity with electronic calibration tools for ADAS systems, and strong customer communication. Expertise in chip repairs and knowledge of safety guidelines are critical for success and career advancement in this technical trade.
Progression often involves mastering complex calibration technologies, moving into supervisory roles, or specializing in high-end vehicle systems. Opportunities also exist to transition into training roles or management within auto glass companies like Driven Brands.
Common challenges include mastering the handling of fragile glass components, learning to interpret technical calibration specs accurately, and balancing speed with quality to meet customer expectations in a fast-paced environment.
Driven Brands provides extensive training programs focused on the latest glass repair techniques and ADAS calibration technologies. Their culture emphasizes continuous learning and offers structured career pathways, helping technicians stay competitive and expert in the field.
Technicians at Driven Brands enjoy benefits like uncapped earning potential with bonuses, same-day pay options, and a comprehensive package including health and vision insurance. The company’s integrity-driven culture fosters a supportive work environment unmatched in the region.
Salaries typically range from $40,000 to $55,000 annually, depending on experience and certification level. Bonus incentives per vehicle installed can significantly increase total earnings, reflecting the high demand for skilled automotive glass technicians in the East Rochester area.
Technicians must be capable of lifting glass panels up to 50 pounds, maneuvering around vehicles safely, and enduring repetitive motions such as bending and twisting for extended periods, often in varying weather conditions typical to East Rochester.
East Rochester sees steady demand for auto glass technicians due to its mix of urban and suburban vehicle traffic. While competition exists, skilled technicians with ADAS calibration knowledge are highly sought after, making the market favorable for qualified candidates.