NexlintoShift Lead
Company : Five Guys
Location : Huntersville, NC, 28078
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Huntersville emphasizes hands-on leadership with opportunities for mentorship and tangible bonuses like secret shopper rewards. Compared to other eateries nearby, this position offers a vibrant team culture and a clear path towards management, alongside competitive hourly pay plus tips, making it an attractive choice for aspiring restaurant leaders.
Managing shifts at Five Guys requires adaptability; early shifts focus on smooth openings and prep, while later shifts demand efficient closing routines and quick guest concern resolutions. Shift Leads must balance team motivation with operational excellence across all hours to maintain Five Guys' high standards in a fast-paced environment.
Critical skills include team leadership under pressure, effective communication, and a strong grasp of food safety protocols. For Five Guys, enthusiasm for quality customer service paired with the ability to mentor diverse team members stands out as vital traits that drive both shift success and individual career growth.
Shift Leads at Five Guys often progress into management roles, benefitting from structured mentorship and regular performance feedback. The company supports upward mobility through internal promotions, making it a strategic starting point for those aiming to climb the restaurant leadership ladder locally.
Huntersville’s restaurant scene is growing, which increases demand for skilled Shift Leads. This competitive environment means candidates who showcase leadership experience and a positive attitude, like Five Guys seeks, improve their chances, especially when applying locally where few companies offer comparable growth incentives.
The base wage starts at $19.00 per hour, enhanced by tips and weekly secret shopper bonuses shared among the shift team. This combination often places total earnings above average for similar roles in Huntersville’s fast-food sector, reflecting Five Guys' commitment to rewarding shift performance.
Five Guys prioritizes a hands-on leadership style where Shift Leads actively coach crew members and uphold high standards in both food quality and cleanliness. Unlike some chains, this role blends operational oversight with real-time team mentorship, fostering a uniquely collaborative and dynamic workplace.
The role combines the excitement of fast-paced restaurant operations with a supportive team culture that values positivity and personal growth. Perks like free meals, bonuses, and a clear promotion path contribute to a motivating atmosphere that balances hard work with enjoyable teamwork.
Demonstrated leadership in fast-paced eateries greatly strengthens an application. Five Guys looks for candidates who can inspire their team, manage multiple responsibilities simultaneously, and maintain operational excellence, making previous supervisory roles a significant advantage.
Prospective Shift Leads should assess Huntersville’s commute patterns, which can impact shift punctuality, and understand local competition for foodservice roles that influences hiring timing. Additionally, awareness of regional wage trends and Five Guys’ benefits package helps candidates make informed career decisions.