Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Strong communication, quick decision-making, and hands-on problem-solving are vital for an Oil Change Assistant Manager. In Rocky River's busy service environment, the ability to motivate teams while maintaining service quality ensures smooth shop operations and customer satisfaction.
While performing some maintenance tasks, the Assistant Manager also oversees scheduling, inventory control, and staff coaching. This hybrid role balances hands-on service with leadership responsibilities, making it distinct from purely technical positions.
Though prior automotive experience isn’t mandatory, certifications like ASE or safety training can enhance credibility. In Ohio, employers value candidates demonstrating leadership potential, technical aptitude, and commitment to workplace safety.
Driven Brands supports growth through paid training and fast-tracked promotions. Assistant Managers gain leadership opportunities within a performance-driven culture, making it a solid stepping stone to higher management roles in automotive services.
Employees enjoy free oil changes, bonus incentives, paid time off, and access to health, vision, and dental plans. These benefits complement competitive hourly wages and a 401(k) match, fostering job satisfaction.
Rocky River’s automotive service sector shows steady hiring for Oil Change Assistant Managers due to regional vehicle density and demand for quick service. Competition remains moderate, with emphasis on candidates who blend technical and leadership skills.
Most employees rely on personal vehicles given limited public transit options. Proximity to key highways makes driving practical, but understanding local traffic patterns during peak hours helps manage punctuality in this role.
Hourly pay generally ranges from $15 to $20, influenced by experience and company bonuses. Driven Brands offers competitive compensation aligned with local market rates, alongside potential earnings from performance-based incentives.
Driven Brands emphasizes a blend of leadership and technical service in a fast-paced setting. Assistant Managers must juggle customer satisfaction, team mentoring, and operational efficiency, which can be more dynamic than at typical single-service shops.
This position requires balancing direct vehicle maintenance tasks like oil and filter changes with supervising workflow and training staff. Driven Brands fosters a culture where leadership involves active participation in daily shop operations.