General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading a Five Guys restaurant in Orange, CT involves dynamic team collaboration and a fast-paced, music-filled environment, distinguishing it from typical fast food management jobs. The role emphasizes cross-training, high energy, and direct guest engagement, reflecting Five Guys’ unique culture and operational style.
Effective Five Guys general managers exhibit strong motivational skills, adaptability to fast-changing shifts, and excellent communication. They prioritize team cohesion and humility, inspiring staff while maintaining operational excellence in a lively, customer-centric atmosphere.
Key skills include stamina to handle physically demanding shifts, financial oversight like inventory management, real-time communication, and a passion for customer service. Leadership experience in food service and the ability to thrive in high-energy settings are highly valued locally.
While a high school diploma is standard, certifications such as ServSafe are advantageous in Orange, CT’s competitive food service market. Employers often favor candidates with proven leadership experience and reliable references, ensuring compliance with local health and safety standards.
Orange’s bustling community and diverse clientele mean managers must adeptly handle fluctuating customer volumes and staff rotations. Balancing cost control with maintaining fast, quality service amid local competition requires sharp multitasking and problem-solving skills.
General Managers at Five Guys in Orange, CT typically earn between $50,000 and $65,000 annually, aligning with regional expectations for fast food management roles. Additional quarterly bonuses based on restaurant performance can enhance total compensation significantly.
Five Guys positions focus heavily on a people-first culture, blending operational leadership with an engaged, music-rich environment. This contrasts with more traditional management roles by fostering a collaborative vibe and hands-on involvement in daily restaurant activities.
Meeting Five Guys’ criteria—strong leadership, adaptability, and operational control—positions managers well for advancement within the rapidly expanding brand. The company’s investment in training and leadership development supports upward mobility in the competitive fast food sector.
Orange’s tight-knit community and emphasis on service quality shape a work culture that values enthusiastic, team-oriented leadership. The local demand for experienced managers in food service means competition is steady, rewarding those who bring energy and excellent communication skills.
Five Guys openings emphasize a blend of high-energy team leadership with a customer-focused, hands-on approach. Unlike typical retail management, this role requires physical stamina and ongoing shift adaptability, reflecting the brand’s fast-paced and guest-centric restaurant environment.