NexlintoShift Lead
Company : Five Guys
Location : Haddonfield, NJ, 08033
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Haddonfield's restaurant scene, including chains like Five Guys, shows steady demand for shift leads. Competition is moderate, with local businesses valuing candidates who bring leadership and multitasking skills. Candidates with prior food service experience and strong communication tend to stand out in this market.
While formal certifications aren't mandatory, having food safety or ServSafe certifications is highly regarded in Haddonfield's food service industry. They demonstrate commitment to hygiene standards, which can give candidates an edge when applying for shift lead roles at places like Five Guys.
Strong communication and team motivation skills top the list for shift leads. Handling fast-paced environments requires decisiveness and the ability to mentor crew members effectively. Cultivating a positive shift atmosphere while ensuring operational standards is key to success.
Shift leads handle operational oversight, delegate tasks, and manage team dynamics beyond routine duties. Skills like conflict resolution, strategic pacing of shifts, and quality control differentiate them by blending hands-on work with leadership responsibilities.
Many shift leads progress into restaurant management roles, gaining experience in operations and team leadership. This position often serves as a gateway to assistant manager or general manager jobs, especially with companies like Five Guys that promote from within.
Yes, Five Guys provides shift leads with benefits like free meals during shifts, secret shopper bonuses, and a team-focused culture. These perks foster a supportive environment that rewards performance and encourages professional growth.
Five Guys invests in mentorship and real-time feedback for shift leads, promoting continuous skill enhancement. They also provide access to advancement opportunities, making it easier for motivated employees to climb the management ladder.
Starting pay for a shift lead at Five Guys in Haddonfield begins at $19.00 per hour, supplemented by tips and bonuses. This competitive rate reflects the leadership responsibilities and the value placed on maintaining high service standards.
Later shifts often require managing fewer staff but handling closing duties, inventory checks, and ensuring cleanliness. Shift leads on 2nd or 3rd shifts must adapt to quieter periods while maintaining productivity and guest satisfaction.
A common myth is that shift leads only oversee staff without hands-on work; in reality, they actively participate in operations. Another misconception is that leadership skills aren't needed, but motivating a diverse team is crucial for success.