NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : New Cumberland, PA, 17070
Job Type : Full Time / Part Time
Date Posted : 12 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness blends serious fitness with a fun atmosphere, making the Assistant Operations Manager role unique by emphasizing both operational success and member experience. Unlike traditional gyms, this position requires fostering a spirited team culture alongside driving membership sales in New Cumberland's community-focused environment.
Key leadership traits include motivating a diverse sales team, managing schedules efficiently, and creating a collaborative environment. The role demands dynamic communication and adaptability to balance operational targets with delivering exceptional member service in a fast-paced fitness setting.
While formal certifications aren't mandatory, proven expertise in sales management and customer satisfaction is highly valued. Familiarity with local outreach and community marketing is advantageous, helping candidates stand out in New Cumberland's competitive fitness market.
Balancing staff scheduling, meeting membership sales targets, and ensuring smooth club operations can be demanding. Additionally, adapting to weekend and evening shifts on a Friday-Tuesday rotation requires flexibility to maintain excellent member experiences and team morale.
The role offers exposure to operational leadership, sales strategy, and team development, positioning professionals for higher managerial roles. Crunch's rapid growth and inclusive culture provide opportunities to expand skills and advance within a nationally recognized fitness brand.
New Cumberland's growing fitness scene and Crunch Fitness's expansion increase demand for operations roles. However, competition remains moderate, favoring candidates with strong sales experience, leadership skills, and community engagement capabilities.
Typically, salaries range from $45,000 to $55,000 annually, with potential monthly bonuses exceeding $1,000. Compensation also includes health benefits, a 401(k) plan after one year, and complimentary gym membership, enhancing total rewards.
Yes, Crunch offers a no-charge membership for employees, fostering personal wellness alongside professional growth. The energetic and team-focused setting promotes camaraderie rarely matched in local fitness centers, enriching the work environment.
The role involves mentoring sales staff to meet targets, driving new member acquisition, and promoting personal training services. Engaging in local marketing initiatives helps generate leads, vital for sustained revenue growth in a competitive fitness market.
Crunch merges operational excellence with a fun, inclusive culture, expecting assistant managers to champion enthusiasm and team spirit. This balance supports both member satisfaction and effective club performance, aligning with the brand’s unique fitness-entertainment concept.