NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : Chester Heights, PA, 19017
Job Type : Full Time / Part Time
Date Posted : 12 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Chester Heights has a growing demand for skilled operations professionals, with moderate competition for assistant operations manager roles. Candidates with strong sales leadership and team development experience, especially in fitness or retail sectors, tend to stand out in this Pennsylvania suburb's job landscape.
Local employers often prioritize candidates with proven sales management and customer service expertise over formal certifications. However, familiarity with scheduling software and regulatory compliance relevant to Pennsylvania’s fitness industry can provide an edge when applying for assistant operations positions.
Mastery in sales strategy, staff mentorship, and operational oversight is essential. An assistant operations manager must also demonstrate strong communication, prioritize member satisfaction, and handle reporting tasks efficiently to effectively support daily club operations and boost revenue.
This role often serves as a stepping stone to general manager or director-level positions within operations. Success in driving sales, team leadership, and member engagement opens pathways to higher management roles, especially within expanding fitness chains or other multi-location businesses.
While the general manager focuses on overarching club performance, the assistant manager typically handles hands-on team supervision, sales support, and operational details like scheduling and compliance. The assistant role is more execution-focused, ensuring smooth daily workflow in alignment with broader strategic goals.
Crunch Fitness blends fun with performance, expecting assistant operations managers to foster a vibrant, inclusive atmosphere. Employees are encouraged to motivate members and colleagues alike, creating a dynamic environment where passion for health and teamwork drives success beyond typical managerial duties.
Yes, besides competitive bonuses, Crunch Fitness offers complimentary gym memberships, health benefits, and a 401(k) plan after one year. The environment emphasizes camaraderie and professional growth within a rapidly expanding national fitness brand.
Assistant Operations Manager roles in Chester Heights typically offer between $45,000 and $60,000 annually, with additional monthly bonuses potentially exceeding $1,000. Compensation reflects local market trends and Crunch Fitness's commitment to rewarding sales and leadership performance.
Balancing sales targets with delivering exceptional member experiences can be demanding. Managers must also juggle scheduling complexities and maintain high team morale during peak hours, including weekend shifts, all while fostering a spirited and collaborative workplace culture.
Flexibility is critical, as the role requires availability during evenings and weekends, notably on a Friday through Tuesday rotation. This schedule supports club operations during high-traffic periods and community outreach efforts, aligning with member needs and business objectives.