Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Syracuse's fitness sector is growing steadily, with Crunch Fitness expanding locally. Demand for assistant general managers is moderate, but candidates with strong sales and leadership skills stand out. Networking within local gyms and demonstrating a passion for fitness can greatly improve hiring chances in this area.
Managing a gym in Syracuse involves addressing seasonal attendance fluctuations and tailoring marketing to local preferences. The assistant general manager must balance operational efficiency with community engagement, ensuring member retention despite regional economic shifts and weather-related attendance dips.
Strong team leadership, sales strategy expertise, and operational oversight are critical for climbing beyond assistant general manager positions. Mastery in staff development, member engagement, and revenue growth initiatives often leads to general manager opportunities or higher corporate roles within the fitness industry.
While assistant general managers primarily support daily operations and sales targets, general managers oversee broader strategic planning, budgeting, and multi-unit management. The AGM focuses on team development and member experience, whereas the GM holds ultimate accountability for club profitability and long-term growth.
At Crunch Fitness in Syracuse, assistant general managers can expect a base pay around $20 per hour, complemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation package reflects local market standards for assistant managerial roles in fitness.
While not always mandatory, certifications in fitness management or personal training enhance an assistant general manager's credibility in Syracuse. Local employers like Crunch Fitness value candidates who combine leadership skills with fitness knowledge, which can be gained through regional workshops or recognized accreditation.
Crunch Fitness empowers assistant general managers by fostering a culture of enthusiasm and no-judgment fitness. AGMs engage actively with staff and members, promoting a fun, high-energy environment that aligns with company values, ensuring leadership that motivates and supports teams effectively.
Crunch Fitness stands out by combining career advancement with a vibrant workplace. Assistant general managers benefit from structured development paths, including potential promotion to general manager roles, comprehensive health benefits, and access to free memberships, fostering both professional and personal growth.