Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Carver, MN, a shift lead drives team energy by setting a positive example, coaching crew members, and maintaining steady communication. This leadership approach helps keep morale high even during peak periods, fostering collaboration and efficient service that improves overall guest satisfaction.
In Carver, MN, shift leads at Five Guys might encounter challenges such as balancing a tight-knit team dynamic with high customer expectations. Additionally, staffing fluctuations and local competition require adaptability and strong multitasking skills to sustain smooth operations and consistent service quality.
A shift lead typically juggles supervising crew assignments, ensuring food quality, handling customer concerns swiftly, and maintaining cleanliness standards. They also mentor team members to improve efficiency and uphold safety protocols, all while tracking shift metrics to optimize daily performance.
Employers seek candidates with strong communication, leadership ability, and a proactive mindset. Being dependable, adaptable, and enthusiastic about customer service are crucial, alongside experience in fast-paced environments and a commitment to maintaining high operational standards.
While not always mandatory, food safety certifications like ServSafe are highly valued in Carver, MN’s restaurant industry. These credentials ensure compliance with health standards and demonstrate a shift lead’s dedication to maintaining safe, high-quality food preparation practices.
Shift lead roles around Carver, MN see moderate competition influenced by the town’s size and local hospitality demand. Seasonal fluctuations and tourism can affect hiring, with employers prioritizing candidates who bring leadership experience and flexibility to meet varying business needs.
Five Guys fosters growth by offering mentorship, regular performance feedback, and opportunities to take on increasing responsibilities. Shift leads can progress into management roles through demonstrated leadership, skill development, and contributing to the restaurant’s operational success.
Shift leads at Five Guys in Carver, MN start at $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This combination enhances overall compensation, rewarding team performance and encouraging sustained excellence during shifts.
Five Guys typically offers varied shift schedules including 1st and 3rd shifts to accommodate different availability. Shift leads benefit from this flexibility, allowing them to balance work-life needs while ensuring leadership coverage across operational hours.
The team-oriented culture at Five Guys creates a supportive and fun atmosphere for shift leads. This environment encourages collaboration, open communication, and mutual respect, which helps shift leads motivate their crews and drive exceptional guest experiences daily.