Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
The Assistant Operations Manager plays a pivotal role in ensuring members enjoy exceptional service by mentoring staff, overseeing daily club functions, and driving personalized sales strategies, all tailored to Akron's vibrant fitness community, fostering loyalty and a welcoming environment.
Strong communication, organizational prowess, and a dynamic, motivated approach are crucial. Successful candidates often excel at team development, sales strategy implementation, and creating a collaborative workplace culture that aligns with operational goals.
An effective Operations Assistant Manager combines sales acumen with operational oversight, excels in staff mentorship, and balances regulatory compliance with customer satisfaction, setting them apart by driving both revenue and team cohesion.
While no strict certifications are mandated, local employers value candidates with documented sales success, leadership experience, and health & fitness knowledge, reflecting Akron’s growing emphasis on community wellness and operational excellence.
The Akron job market for operations roles shows moderate competition, driven by the region's expanding fitness industry. Candidates with strong sales backgrounds and flexible schedules often have an edge in securing positions like those at Crunch Fitness.
Crunch’s blend of entertainment with serious fitness demands adaptability to a lively, inclusive culture. Managers must balance sales targets with member engagement and local outreach, requiring both business savvy and a spirited leadership style.
Yes, assistant managers at Crunch Fitness can earn monthly bonuses exceeding $1,000 and may receive commissions on personal training sales, alongside comprehensive health benefits and complimentary gym access, boosting overall compensation.
Employees often advance into higher operational leadership roles within Crunch’s rapidly growing network, supported by a culture valuing passion and performance, making it an ideal environment for developing long-term management careers.
This role actively involves coordinating local marketing initiatives and outreach programs, fostering connections with Akron residents, which drives lead generation and strengthens Crunch’s presence as a community-centric fitness brand.
Assistant Operations Managers in Akron generally earn between $45,000 and $60,000 annually. Crunch Fitness enhances this with potential bonuses over $1,000 monthly, commissions, and valuable benefits, positioning its compensation competitively within the local market.