NexlintoShift Lead
Company : Five Guys
Location : Keansburg, NJ, 07734
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Keansburg's fast food sector is moderately competitive for shift leader positions, with Five Guys standing out due to its growth and supportive culture. Candidates with prior supervisory experience and strong communication skills often have an edge, especially as local businesses emphasize team cohesion and customer service.
Keansburg’s community values high energy and teamwork, which aligns with Five Guys’ culture. Seasonal tourist influxes can increase rush hours, requiring shift leads to adeptly manage fast-paced operations while maintaining morale and quality, reflecting the area's dynamic service demands.
Strong leadership combines motivation, operational oversight, and customer interaction. A shift lead thrives when mentoring team members, ensuring food safety, and swiftly resolving guest issues, all while maintaining positive energy and high standards—key traits for success in Five Guys or similar chains.
Unlike crew roles, a shift lead orchestrates the entire shift’s flow—delegating tasks, tracking performance, and upholding cleanliness and food quality standards. This supervisory role demands multitasking between hands-on tasks and strategic problem-solving to keep operations seamless.
Starting as a shift lead often opens doors to management roles like assistant manager or store manager. This position builds essential skills in team leadership, operational insight, and customer service, forming a solid foundation for broader responsibilities within restaurant management.
Five Guys prioritizes candidates with dependable leadership traits, strong communication, and a proactive attitude. Local hiring also values adaptability to fast-paced shifts and enthusiasm for fostering a positive team environment that mirrors the company’s energetic brand.
Shift leads at Five Guys in Keansburg benefit from a secret shopper bonus distributed weekly among the shift team. This incentivizes maintaining high service standards and teamwork, rewarding those who contribute to a consistently excellent guest experience.
Shift leads at Five Guys can expect a base pay starting around $19.00 per hour, complemented by tips and performance bonuses such as the secret shopper reward. This competitive package reflects the role’s responsibilities and local wage standards.
A Shift Lead uniquely combines operational leadership with hands-on involvement, unlike generic shift roles that may focus solely on task execution. They manage team dynamics, uphold service quality, and ensure smooth transitions, distinguishing this role as a pivotal leadership step.
During peak hours, shift leads juggle managing staff assignments, resolving guest issues, and maintaining food safety amid pressure. Effective communication, quick decision-making, and fostering teamwork help navigate these challenges while sustaining service excellence.