NexlintoShift Lead
Company : Five Guys
Location : Auburn, GA, 30011
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Auburn's fast-paced Five Guys locations, Shift Leads foster collaboration by coordinating crew tasks and maintaining high energy. Emphasizing clear communication and motivation helps meet local customer expectations while ensuring smooth operations during every shift.
Effective Shift Leads excel in motivating diverse teams, adapting quickly under pressure, and upholding strict food quality and safety standards. Strong interpersonal skills combined with accountability are crucial for maintaining operational excellence in busy environments.
While formal certifications aren't mandatory, food safety training and leadership development courses popular in Auburn's hospitality sector can significantly enhance a Shift Lead's credentials, offering advantages in promotions and broader management roles.
Unlike retail or technical leads who may focus on inventory or IT systems, a Shift Lead in food service prioritizes real-time team coordination, guest satisfaction, and operational flow, requiring hands-on involvement in daily restaurant functions.
Auburn's growing food service industry means moderate competition for Shift Lead spots at Five Guys, with preference given to candidates demonstrating prior leadership experience and a strong customer service ethic.
Shift Leads at Five Guys in Auburn start around $19.00 per hour, supplemented by shift-based tips and bonuses. This combined compensation reflects the role's leadership demands and local wage standards.
Five Guys encourages Shift Leads to progress through structured mentorship and performance feedback. Successful leaders in Auburn often move into assistant manager roles, leveraging hands-on operational skills and team leadership experience.
The company provides real-time feedback and scheduled reviews, complemented by mentorship initiatives, creating a supportive atmosphere where Shift Leads can refine skills and address challenges promptly.
During local busy periods, Shift Leads must swiftly manage team assignments, maintain food safety under pressure, and resolve guest issues efficiently, all while sustaining a positive work environment despite the fast tempo.
Yes, Shift Leads benefit from perks like free meals on shifts, secret shopper bonuses, and a team-centric culture that fosters camaraderie, making Auburn's Five Guys locations appealing workplaces.