NexlintoShift Lead
Company : Five Guys
Location : Bensalem, PA, 19020
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Bensalem’s fast-paced setting, a shift lead at Five Guys balances team coaching with real-time problem solving, ensuring food quality and guest satisfaction remain high even during peak hours. This hands-on leadership is vital to maintaining smooth operations and a welcoming atmosphere.
Key traits include strong communication, motivational skills, and a proactive mindset. A shift leader thrives by fostering teamwork, upholding hygiene standards, and swiftly addressing guest concerns, all essential to delivering the signature Five Guys experience.
Beyond daily supervision, the ability to mentor staff, track performance metrics, and handle operational challenges equips shift leads for management. Developing a keen eye for efficiency and customer satisfaction can accelerate career growth within the foodservice industry.
Later shifts often demand heightened vigilance for safety and cleanliness with fewer resources available. Shift leads must adapt to fluctuating staff levels and maintain team energy to sustain service quality during these less conventional hours.
Bensalem shows steady demand for experienced shift leads, especially in popular chains like Five Guys. This competitiveness encourages employers to offer perks such as bonuses and growth opportunities, making it an attractive location for career-driven candidates.
Bensalem’s moderate living costs align with competitive wages starting at $19/hour for shift leads at Five Guys. This balance ensures employees can maintain a reasonable standard of living while benefiting from additional tips and bonuses.
Five Guys emphasizes team camaraderie and ongoing mentorship, combining competitive pay with weekly secret shopper bonuses and free meals. This approach cultivates a supportive atmosphere that rewards both leadership and frontline dedication.
Five Guys offers structured feedback and performance reviews, paired with mentorship programs. Shift leads gain opportunities to enhance leadership skills and advance into management roles, fostering long-term professional development.
Starting pay for this position is approximately $19.00 per hour, supplemented by tips and eligibility for weekly secret shopper bonuses. Additionally, employees receive free meals and access to benefits like medical coverage and a 401(k) plan.
Candidates should weigh commute times within Bensalem, employer reputation, and opportunities for growth. Given Five Guys' positive work culture and competitive pay, it often ranks highly among local shift lead openings.