NexlintoShift Lead
Company : Five Guys
Location : Duncanville, TX, 75116
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Effective Shift Leads at Five Guys combine strong communication with hands-on management, motivating diverse teams while maintaining high food quality and customer service standards. Adaptability and accountability are crucial in managing daily operations smoothly under pressure.
Starting as a Shift Lead provides practical leadership experience and exposure to operational management, paving the way toward higher managerial roles. By mastering team coaching, shift supervision, and problem-solving, individuals position themselves for promotion within growing companies like Five Guys.
A Shift Lead coordinates crew assignments, ensures food safety, handles customer issues promptly, and maintains store cleanliness. They also track shift performance, support opening/closing duties, and foster a positive team environment to keep operations efficient throughout the shift.
Yes, Shift Leads at Five Guys in Duncanville start at $19.00/hour plus tips and bonuses. Additional perks include free meals during shifts, secret shopper incentives, and eligibility for comprehensive benefits, making it a financially rewarding role in the local restaurant market.
Five Guys emphasizes promoting from within, so Shift Leads in Duncanville can expect mentorship, regular performance feedback, and chances to grow into management roles. The company culture supports career development through hands-on learning and leadership growth.
Duncanville's growing population and active food service industry create steady demand for leadership roles like Shift Lead. While the competition is moderate, applicants with prior food service leadership and strong communication skills have a distinct advantage.
Most Duncanville residents find commuting to Five Guys convenient due to accessible local roads and proximity to residential areas. Flexible shift schedules also help accommodate various commuting preferences, making the job viable for those living within or near Duncanville.
Five Guys encourages Shift Leads to lead by example, emphasizing teamwork, positivity, and high food quality. The role includes hands-on coaching and active involvement in maintaining the brand’s reputation for excellent service and cleanliness.
Five Guys offers a supportive environment with weekly secret shopper bonuses, free meals on shift, and a clear path to management. The focus on real-time feedback and team collaboration sets its Shift Lead role apart in the Duncanville fast-food landscape.
Shift Lead roles in Duncanville typically offer base pay starting around $19 per hour, complemented by tips and shift bonuses. This aligns well with regional wage standards for fast-food supervisory roles, making it a competitive option for local job seekers.