NexlintoShift Manager
Company : Five Guys
Location : Cheshire, CT, 06410
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a shift in a fast-paced setting demands sharp multitasking and motivational skills. A Shift Manager in Cheshire must inspire crew members, maintain swift service flow, and handle customer concerns promptly, ensuring both high morale and excellent guest experiences during every shift.
Beyond overseeing operations, a Shift Manager needs strong communication, conflict resolution, and coaching abilities. These traits transform routine shift duties into proactive team development, driving productivity and fostering a positive workplace culture.
Shift Managers own the entire shift's workflow, including staff allocation, quality control, and final customer satisfaction. Unlike general shift leaders, they carry accountability for opening or closing duties and actively mentor crew, ensuring operational excellence.
Five Guys emphasizes energetic teamwork and quality food service. Shift Managers here are expected to embody this spirit by fostering a positive environment, encouraging career growth, and maintaining high standards that align with the brand’s reputation.
Yes, besides a competitive starting wage of $19/hour plus shared tips, Five Guys offers secret shopper bonuses, free meals during shifts, and access to medical, dental, vision, and 401(k) benefits, creating a rewarding work atmosphere.
Shift Managers at Five Guys in Cheshire start at $19 per hour, which aligns well with local restaurant management pay scales. Factoring in tips and bonuses, total earnings are competitive within the region’s hospitality sector.
Cheshire's hospitality sector maintains steady demand for skilled Shift Managers, particularly in well-known burger franchises. Candidates with leadership experience and flexible availability typically find multiple openings, reflecting moderate competition.
While no special certifications are mandated, familiarity with food safety standards and local health codes in Cheshire is highly beneficial. Employers often prefer candidates with prior leadership experience who demonstrate compliance with these requirements.
Shift picking can lead to irregular hours and varying team dynamics. Proactive communication, adaptability, and thorough knowledge of operational procedures help Shift Managers seamlessly integrate and maintain consistent service quality regardless of shift changes.