NexlintoGeneral Manager
Company : Crunch Fitness
Location : Ottawa Hills, OH, 43606
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Company Overview:
Crunch is a No Judgment Gym that fuses fitness with entertainment to make serious exercise fun. Our 'No Judgments' philosophy welcomes a diverse group of professionals who are passionate about changing lives through health and wellness.
Why Join Crunch?
Benefits & Perks:
- Access to state-of-the-art training areas and premier fitness equipment
- Competitive compensation and bonus structure
- Complimentary CPR/AED re-certifications
- Health, dental, vision, disability, and life insurance
- Vacation, holidays, and time-off benefits
- Free Crunch gym membership
- Employee discounts on services and merchandise
Key Responsibilities:
Administration & Organization:
- Understand and enforce standard operating procedures and policies
- Communicate company policies to staff
- Promote teamwork and productivity
- Recruit and hire high-quality talent
- Demonstrate leadership in decision-making
Sales & Revenue Management:
- Motivate and manage the sales team
- Achieve membership and revenue goals
- Drive lead generation through team initiatives
- Ensure proper use of tracking forms and lead management systems
- Oversee marketing promotions and campaign execution
- Support community outreach and business partnerships
- Conduct regular sales meetings and performance reviews
Personal Training Revenue Management:
- Meet PT revenue and session goals
- Integrate PT packages into sales processes
- Promote orientation sessions and program upsells
Operations Management:
- Oversee departments: Fitness, Sales, Marketing, Accounting, IT
- Resolve member concerns professionally and promptly
- Maintain club standards for cleanliness, safety, and maintenance
- Approve and process payroll
- Foster a professional, welcoming member experience
Financial Management:
- Manage budgets and income statements
- Control expenses and purchasing
- Execute corrective actions when goals aren’t met
Leadership & Motivation:
- Set the tone as a role model for staff
- Host weekly team and individual meetings
- Maintain a positive, motivating, and feedback-driven culture
Accountabilities:
- Achieve sales and financial targets
- Control payroll and administrative costs
- Maintain operational standards and safety protocols
- Track and report club performance metrics
- Stay informed on industry competitors
Measurement Standards:
- Financial goals met or exceeded
- High cleanliness and service standards
- Effective leadership and team development
- Member retention and satisfaction
- Timely task completion
- Adherence to Crunch policies
Qualifications:
Education:
- 4-year college degree preferred
Experience:
- 4+ years of gym/club management preferred
Skills:
- Exceptional verbal and written communication
- Strong leadership and team-building skills
- Organized, proactive, and goal-oriented
- Excellent customer service and administrative abilities
- Tech-savvy with proficiency in Microsoft Word and Excel
Equal Opportunity Employer:
Crunch is proud to be an Equal Opportunity Employer. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any legally protected status.
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Frequently Asked Questions
In Ottawa Hills, a General Manager plays a pivotal role by motivating sales teams, overseeing lead generation strategies, and ensuring community engagement, which collectively drive membership numbers up at fitness centers like Crunch Fitness.
Strong communication, decisiveness, and the ability to foster a motivating culture are crucial. At Crunch Fitness, a General Manager must balance operational management with team-building to maintain high performance and member satisfaction.
Progression might include regional or area general manager positions, corporate leadership roles, or specialized operations management jobs. Experience managing multi-departmental teams and driving revenue enhances upward mobility in fitness management.
While not always mandatory, certifications like CPR/AED and health & safety credentials are highly valued in Ohio fitness clubs. These certifications ensure managers can uphold safety standards and respond effectively to emergencies.
Ottawa Hills, being a smaller community near Toledo, tends to have moderate competition for fitness management roles. Candidates with proven leadership and operational experience often have an advantage in securing positions.
Crunch Fitness expects General Managers to foster inclusive environments, encouraging diverse teams and promoting a welcoming atmosphere for members, which aligns with its unique blend of fitness and entertainment.
General Managers at Crunch Fitness in Ottawa Hills typically receive competitive salaries ranging from $65,000 to $85,000 annually, complemented by bonuses, health benefits, and perks like free gym memberships, which are on par with regional fitness management roles.
Crunch Fitness General Managers not only manage operations but also actively engage in marketing efforts, community partnerships, and personal training revenue strategies, making their role more diverse and integrated than typical gym management.
While 4+ years of gym or club management is preferred due to the role's complexity, candidates with strong leadership skills, sales acumen, and operational expertise may still be considered, especially if they demonstrate adaptability and tech proficiency.
Managers in Ottawa Hills might contend with a smaller local market and fewer networking opportunities but benefit from closer community ties, allowing for targeted outreach and personalized member experiences that differ from big city dynamics.