NexlintoShift Manager
Company : Five Guys
Location : Belmont, NC, 28012
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Belmont's restaurant sector shows steady demand for shift managers, especially in popular chains like Five Guys. Competition is moderate, with candidates often needing leadership experience and strong customer service skills to stand out in this growing local market.
While formal certifications aren’t mandatory, Belmont employers appreciate candidates with food safety credentials such as ServSafe. Demonstrated leadership in fast-paced restaurant settings is highly valued and can give applicants an edge in securing shift manager positions.
Shift Managers often juggle team coordination, ensuring smooth station coverage, and maintaining high food quality under time pressure. Balancing staff motivation while handling unexpected guest issues requires quick decision-making and strong communication skills throughout the shift.
Five Guys offers clear advancement paths, letting shift managers build leadership capabilities and operational expertise. Success in this role can lead to higher managerial positions within the company or the broader hospitality industry, supported by ongoing training and performance bonuses.
A Shift role centers on hands-on team leadership during specific hours, emphasizing operational control and guest satisfaction. Unlike general supervisors, Shift Managers at Five Guys also handle opening or closing duties, making their responsibilities more dynamic and varied within their scheduled shifts.
Adaptability and a passion for fast-paced service are key, along with excellent interpersonal skills to foster team cohesion. Being proactive in upholding quality and safety standards while managing guest experiences sets Five Guys Shift Managers apart in Belmont’s competitive food scene.
Five Guys encourages shift managers to lead by example, promoting a positive and energetic workplace. Managers receive incentives like shared tips and secret shopper bonuses, which align personal success with team performance, reinforcing a collaborative company culture.
The starting wage is around $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive pay, combined with benefits like medical coverage and free meals, makes the position financially attractive within Belmont’s restaurant management market.
Yes, Five Guys offers flexible scheduling options with full-time hours available post-training. This flexibility helps accommodate personal commitments while maintaining operational coverage, making it easier for shift managers to balance work-life demands in Belmont.
Shift Managers oversee team performance to deliver fast, friendly service and handle guest feedback professionally. By coaching crew members and maintaining quality standards, they ensure every customer leaves with a positive impression of Five Guys in Belmont.