Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hoschton's restaurant scene is growing, but leadership roles like Shift Manager remain moderately competitive. Candidates with prior supervisory experience and strong communication skills often stand out. Tailoring your application to highlight team management and guest service skills increases your chances in this local job market.
While Five Guys doesn’t mandate specific certifications, having food safety or hospitality management credentials recognized in Georgia can provide an edge. Local courses in workplace safety or customer service excellence also enhance a Shift Manager’s profile in Hoschton's foodservice industry.
Successful Shift Managers combine leadership with adaptability—skillfully managing diverse teams and fast-paced environments. Strong problem-solving and conflict resolution abilities, plus a proactive approach to training and motivating staff, separate good managers from great ones.
Shift Managers uniquely juggle operational oversight, staff coordination, and direct customer engagement simultaneously. Unlike crew leads, they also handle shift-specific administrative duties like opening or closing, ensuring compliance with health standards and delivering real-time coaching.
This role offers hands-on leadership experience critical for moving into higher management, such as Assistant Manager or Store Manager. Mastering team-building, operational efficiency, and customer satisfaction lays a strong foundation for upward mobility in foodservice careers.
Five Guys Shift Managers focus heavily on maintaining top-tier food quality alongside guest satisfaction, backed by bonus incentives like secret shopper programs. The culture emphasizes energetic teamwork and career growth, setting it apart from other fast-food management jobs.
Five Guys provides comprehensive training and encourages flexible scheduling, helping Shift Managers effectively oversee operations while fostering a positive work environment. Bonuses and free meals also contribute to higher job satisfaction and motivation during demanding shifts.
Starting wages for Shift Managers at Five Guys in Hoschton begin around $19.00 per hour, supplemented by shared tips and bonus opportunities. This competitive pay aligns well with regional fast-food leadership roles, reflecting the company's commitment to rewarding quality leadership.
Yes, Five Guys offers flexible shift options including second and night shifts, catering to different availability needs. After training, full-time hours are attainable, enabling managers to select shifts that best suit their lifestyle while supporting store operations.
Picking up additional shifts is encouraged at Five Guys, especially to cover busy periods. This flexibility not only boosts overall pay through hourly wages and tips but also allows managers to deepen their operational experience and visibility within the team.