Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Hiram, GA, shift managers engage deeply with team leadership and guest satisfaction, emphasizing quality and safety. Unlike some chains, this role includes perks like shared tips and secret shopper bonuses, fostering a dynamic environment that values both operational excellence and employee growth.
Strong communication, the ability to motivate teams, and quick decision-making under pressure stand out. Shift supervisors must lead by example, maintain high food safety standards, and balance operational tasks with guest service to keep shifts running smoothly.
Candidates thriving in Hiram combine practical restaurant leadership experience with interpersonal skills tailored to local customer expectations. They excel in multitasking, staff coordination, and adapting to peak hours typical of the area's dining patterns.
Five Guys shift managers in Hiram take ownership of every shift element—from ensuring staffing balance to handling real-time guest feedback. Their role extends beyond supervision, involving active coaching and maintaining a positive, efficient work atmosphere.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers a wage package that aligns well with or surpasses many local competitors, reflecting Hiram’s cost of living and the value placed on experienced shift managers.
Hiram’s growing restaurant scene has increased demand for skilled shift managers, leading to competitive hiring markets. Job seekers with leadership experience and local knowledge typically find more opportunities and quicker placements.
Flexibility is a key feature, with options for full-time after training and adaptable shifts that accommodate personal needs. This approach supports a balanced lifestyle while ensuring full staffing coverage during peak times.
Five Guys offers not only competitive pay but also a clear path for advancement and benefits like free meals and medical coverage, which distinguish it from other nearby shift manager openings.
Yes, Five Guys invests in shift manager development, incorporating hands-on training and ongoing coaching to refine leadership capabilities, ensuring managers can effectively guide their teams and uphold quality standards.
Shift managers directly influence guest experiences by overseeing fast, accurate service and addressing feedback promptly, which is critical in maintaining Five Guys’ reputation within Hiram’s competitive food scene.