Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Batavia, IL, the shift manager energizes the crew by coordinating tasks and inspiring teamwork during shifts. This leadership ensures smooth operations, high-quality service, and motivates staff, directly impacting both employee morale and customer satisfaction in a fast-paced burger restaurant environment.
Strong communication, quick decision-making, and the ability to multitask efficiently are vital for managing opening shifts at Five Guys. These skills help ensure all prep stations are ready, safety standards are met, and the team starts the day focused on delivering top-notch guest experiences.
Five Guys promotes from within, offering shift managers clear pathways to roles such as Assistant Manager and Store Manager. With leadership experience gained, employees in Batavia can build a long-term career in restaurant management supported by training and performance bonuses.
Given Batavia's competitive hospitality sector, Five Guys values dependable shift managers who can handle flexible scheduling and fast-paced shifts. Local demand encourages candidates with strong interpersonal skills who can contribute to a positive team culture and meet community standards for food safety.
Shift Managers at Five Guys in Batavia start at $19 per hour plus tips and bonuses, which is competitive for the area. This wage aligns with local standards for restaurant leadership roles, enhanced by benefits like free meals and 401(k), offering attractive total compensation compared to other regional burger chains.
Unlike some fast-food chains, Five Guys shift managers take ownership of shift operations, including opening and closing duties, while focusing heavily on team development and customer engagement. This role blends hands-on leadership with a focus on maintaining the brand's high-quality standards and guest experience.
Managing shifts in Batavia means adapting to a community-driven work culture with an emphasis on teamwork and guest satisfaction. Expect varied shift times with flexible scheduling, plus the challenge of meeting Five Guys' rigorous food safety and service standards in a bustling local market.
Candidates with 1-2 years of prior leadership in restaurants or retail excel here, especially those showing responsibility, strong communication, and a passion for quality food service. Being self-motivated and adaptable to a fast-paced environment in Batavia’s competitive market adds to a candidate’s appeal.
Yes, Five Guys provides a secret shopper bonus program rewarding shift managers based on customer service and store performance. This initiative motivates leaders in Batavia to maintain high standards and actively engage with guests, fostering continuous improvement and team accountability.
The Five Guys shift manager role in Batavia uniquely combines operational leadership with hands-on involvement in food prep and training. Unlike some local shift supervisor roles, this position requires direct engagement with guest feedback and accountability for the entire shift’s success, reflecting the brand's commitment to quality.