NexlintoShift Manager
Company : Five Guys
Location : Brackenridge, PA, 15014
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Brackenridge's local hospitality sector has been steadily growing, with several shift manager roles available at popular spots like Five Guys. The competition is moderate, favoring candidates with leadership experience and strong customer service skills, especially in fast-paced food service environments.
Five Guys emphasizes a high-energy, team-focused atmosphere where shift managers actively coach crew members and maintain quality standards. Compared to other local eateries, the culture leans heavily on positive reinforcement and shared tips, making it uniquely rewarding for motivated leaders.
In Pennsylvania's restaurant industry, especially in places like Brackenridge, shift managers often take ownership of full shift operations, including opening and closing tasks. This comprehensive responsibility ensures smooth transitions and consistent service quality throughout the day.
Employers prioritize candidates who demonstrate strong communication, decisiveness under pressure, and the ability to motivate a diverse team. Effective shift managers also show reliability, a passion for customer satisfaction, and a solid grasp of safety and food quality standards.
At Five Guys, shift managers benefit from clear career advancement paths, including training programs and leadership development. The company rewards high performers with bonuses and opportunities for promotion within its expanding network, fostering long-term professional growth.
Peak hours can bring fast-paced demands requiring quick decision-making and efficient team coordination. Shift managers must balance maintaining food quality, managing guest satisfaction, and supporting crew members under pressure, all while adhering to health and safety protocols.
The $19 hourly wage at Five Guys is competitive for shift manager positions in Brackenridge, often supplemented with shared tips and bonuses. This compensation package reflects local living costs and the role's leadership responsibilities within the restaurant industry.
Five Guys offers flexible scheduling options and full-time hours after training, accommodating personal commitments. This flexibility, combined with supportive team dynamics, makes it an attractive option for those seeking balance in a shift work job.
Shift managers are entrusted to professionally address guest concerns on the spot, aiming to resolve issues swiftly and maintain a positive dining experience. This hands-on approach is vital to uphold Five Guys’ reputation for excellent service in Brackenridge.
Five Guys stands out with its competitive pay, bonus programs, and strong focus on team leadership development. For local job seekers, the brand’s positive reputation and clear advancement opportunities make it a top choice for shift manager roles.