Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Cedar Lake, a Shift Manager who excels combines strong communication with quick decision-making, fostering team morale while maintaining efficient operations. These traits help navigate the fast-paced restaurant environment and meet local customer expectations effectively.
Managing shifts at Five Guys demands balancing guest satisfaction with food safety and team coordination simultaneously. Unlike some retail roles, the focus here is on high-quality food delivery alongside dynamic team leadership in a fast service setting.
Shift Managers often progress to roles like Assistant Manager or General Manager, gaining broader operational control. Developing strong leadership and problem-solving skills on shift paves the way for advancement in the hospitality management ladder.
Peak hours require swift delegation, maintaining food quality under pressure, and addressing customer feedback promptly. A Shift Manager here must orchestrate the team efficiently to ensure smooth service and uphold brand standards.
Cedar Lake's hospitality sector shows moderate competition for shift supervisor roles, meaning candidates with leadership experience and strong interpersonal skills stand out. This dynamic encourages employers to seek adaptable managers who fit local workforce needs.
Yes, Five Guys often offers flexible scheduling in markets like Cedar Lake to accommodate employee availability and optimize shift coverage, which supports work-life balance while meeting operational demands.
The starting wage for a Shift Manager at Five Guys in Cedar Lake is around $19.00 per hour, with additional earning potential through shared tips and performance-based bonuses, making the compensation competitive locally.
Five Guys Shift Managers must maintain a high standard of food quality and customer service while leading a tightly-knit team. The brand's emphasis on fresh ingredients and guest experience requires detailed oversight beyond typical fast-food management.
Indeed, Five Guys offers benefits like medical, dental, vision, and 401(k) options with eligibility, plus perks such as free meals during shifts and bonus programs, which can be more comprehensive than many local competitors.
A Shift Manager ensures all crew members deliver friendly and efficient service, maintains food quality and safety, and swiftly handles customer feedback, all crucial to creating a positive dining atmosphere.