Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Sachse, TX, the Shift Lead role emphasizes hands-on leadership with a strong team culture and opportunities for growth. Unlike generic managerial spots, it combines daily operational oversight with real-time mentoring, fostering both employee development and high food quality standards specific to this fast-paced environment.
Success as a Shift Lead here hinges on communication finesse, the ability to quicken team productivity without sacrificing customer service, and adaptability to rapid restaurant dynamics. Being proactive in training and maintaining food safety also sets top candidates apart in this role.
Many Shift Leads progress into assistant manager or full managerial roles within the restaurant industry. The experience gained in crew coordination, operational management, and customer engagement provides a solid foundation for leadership positions either at Five Guys or other fast-food chains.
Besides competitive pay and bonuses, Five Guys in Sachse offers free meals during shifts and a supportive team atmosphere. Local employees also benefit from comprehensive healthcare options and 401(k) plans, aligning well with regional workforce expectations for hospitality jobs.
Sachse's growing hospitality sector means moderate competition for Shift Lead spots at Five Guys. Candidates with prior food service leadership experience and strong communication skills enjoy an edge, as local outlets prioritize dependable team-oriented managers to handle busy shifts.
Shift Leads at Five Guys in Sachse start with a base pay around $19.00 per hour, complemented by tips and shift bonuses. This compensation package is competitive in the local fast-casual dining market and reflects the leadership responsibilities held during shifts.
Five Guys emphasizes mentorship and real-time feedback, allowing Shift Leads to build leadership skills actively. This hands-on approach, combined with promotion pathways and comprehensive benefits, often accelerates advancement faster than more rigid fast food companies.
Working the 3rd shift can involve managing reduced staffing while maintaining service speed and quality. Shift Leads must balance operational tasks with team motivation, ensuring cleanliness and readiness for the next day, all during potentially quieter but critical overnight hours.
Yes, Five Guys offers a weekly secret shopper bonus shared by the entire shift team. This incentive promotes high standards in customer service and food quality, motivating Shift Leads in Sachse to maintain excellence and team cohesion throughout their shifts.
A Shift Lead’s day involves assigning crew roles, overseeing food prep to ensure safety and quality, handling guest feedback, and maintaining store cleanliness. They also track performance metrics and support opening or closing procedures, balancing leadership duties with hands-on involvement.