NexlintoGeneral Manager
Company : Five Guys
Location : Carrollton, TX, 75006
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Carrollton's restaurant management scene is growing steadily, with demand for general managers rising alongside expanding foodservice businesses. Candidates with hands-on leadership and multitasking skills tend to stand out, especially in fast-paced environments like Five Guys, making the competition moderately intense but accessible with the right experience.
While not always mandatory, certifications such as ServSafe are highly regarded in Carrollton's foodservice management roles. These qualifications demonstrate knowledge of food safety and compliance, which can be a decisive factor for employers like Five Guys when selecting candidates for general manager positions.
The key differentiator lies in adaptability and team motivation. Successful general managers navigate rotating crews and fast-shifting priorities seamlessly while fostering a collaborative atmosphere. Their ability to inspire energy throughout high-volume shifts sets them apart from other managers focused solely on operational oversight.
Starting as a general manager in hospitality often opens pathways to regional or multi-unit leadership roles. Demonstrating strong financial oversight and people management skills can lead to opportunities overseeing larger teams or entire districts, especially within expanding brands like Five Guys.
Beyond basic supervision, impactful general managers excel in real-time communication, fostering motivation, and managing operational challenges dynamically. Their ability to balance financial controls with nurturing a positive team culture often distinguishes them for advancement within competitive industries.
Five Guys expects general managers to embody a people-first culture by encouraging team collaboration and maintaining a vibrant, energetic work environment. Managers actively participate in cross-training and lead with humility, ensuring the guest experience mirrors the brand’s lively and customer-focused ethos.
Five Guys emphasizes a blend of leadership energy and hands-on involvement, with managers rotating through all stations alongside crew members. This approach fosters a tightly knit team dynamic and a fast-paced, communicative environment, which differs from more segmented managerial structures in other burger franchises.
General managers at Five Guys in Carrollton typically earn between $50,000 and $65,000 annually, factoring in base pay and quarterly performance bonuses. This compensation aligns with regional market standards for restaurant leadership roles, rewarding both operational success and team management skills.
Yes, shifts at Five Guys rotate between morning and evening hours, demanding flexibility and stamina. While this variability can challenge work-life balance, it also offers diverse daily experiences and opportunities to lead across different team dynamics and operational phases.
An effective general manager embraces a motivational and inclusive leadership style, prioritizing clear, vocal communication and team empowerment. Managing a rotating crew requires adaptability and empathy to maintain high energy and consistent performance throughout diverse shifts.