General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Belvedere’s limited size means fewer openings for General Managers, but hospitality spots like Five Guys often seek dynamic leaders locally. Candidates with restaurant leadership experience in nearby urban areas may have an edge when pursuing these scarce but rewarding management positions.
Managing a restaurant in Belvedere requires balancing high customer expectations with a tight-knit team culture. Leaders must adapt quickly to fluctuating shifts while maintaining upbeat communication, crucial for success in fast-service chains like Five Guys known for energetic environments.
A General Manager must excel in multi-tasking operational duties—from financial oversight to team motivation—unlike specialized roles. High stamina, real-time problem solving, and effective crew coaching are essential to thrive in environments demanding hands-on leadership, such as busy burger franchises.
Former General Managers often advance to regional or corporate leadership roles, leveraging operational insights. Skills cultivated in managing daily restaurant dynamics position them well for broader responsibilities like district management or franchise development within expanding brands.
At Five Guys, a General Manager thrives by fostering a people-first ambiance, encouraging teamwork and open communication. This culture shapes tasks to include not only operational oversight but also inspiring crews, promoting a vibrant work environment tied to the brand’s renowned customer experience.
Five Guys emphasizes cross-training and immersive team collaboration, so managers actively participate across all stations. This contrasts with more siloed roles elsewhere, demanding higher energy and flexibility, and rewarding leaders who can maintain upbeat morale alongside operational excellence.
General Managers in Belvedere typically earn between $55,000 and $75,000 annually, factoring local cost of living and restaurant size. At Five Guys, competitive base pay combined with quarterly bonuses can push total compensation higher, rewarding performance and leadership efficacy.
While not always mandatory, ServSafe certification helps General Managers demonstrate food safety expertise, aligning with California’s strict health standards. This credential reassures both regulators and customers, enhancing a manager’s credibility in maintaining quality and compliance.
Five Guys prioritizes energetic leaders who inspire teamwork and communicate effectively under pressure. Humility, adaptability to shifting roles, and a passion for food culture are vital traits, as managers must create a vibrant atmosphere that drives both employee satisfaction and guest loyalty.
Belvedere’s upscale community and proximity to urban hubs shape customer expectations and staffing challenges. Managers often navigate a mix of high service standards with fluctuating local tourism, requiring flexible scheduling and proactive problem-solving to maintain smooth operations.