Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Clinton juggle directing crew members while maintaining swift, friendly service. They ensure each station runs smoothly and step in to assist during peak times, fostering a positive environment that keeps guests happy and operations efficient throughout their shift.
Successful shift leaders thrive on strong communication, quick decision-making, and a hands-on approach. They inspire team members by leading through example, managing time well, and maintaining high food safety and quality standards under pressure.
While not always mandatory, certifications like ServSafe food handler and safety training boost a shift manager’s credibility in Clinton’s eateries. Employers often appreciate candidates who come prepared with these credentials to ensure compliance with health regulations.
Clinton’s hospitality industry shows steady demand for experienced shift managers due to a growing local dining scene. Competitive wages and benefits at places like Five Guys attract qualified candidates, but leadership experience remains a key differentiator.
Shift managers in Clinton, MI usually earn between $18 to $21 per hour based on experience and company size. Five Guys offers a starting wage of $19/hour, complemented by tips and bonuses, positioning it competitively within the local market.
Five Guys invests in leadership development through ongoing training, performance feedback, and clear advancement paths. Shift managers are encouraged to expand skills that pave the way to regional management or corporate opportunities within the brand.
Shift managers proactively reassign tasks and prioritize critical stations to maintain service flow during shortages. They leverage cross-trained crew members and communicate transparently with the team to adapt quickly, ensuring consistent food quality and customer care.
A Shift role centers on direct, on-the-floor leadership during scheduled hours, focusing on immediate team coordination and operational oversight. Unlike higher management, shift managers concentrate on real-time problem-solving and customer interaction.
Five Guys enhances its shift manager package with shared tips, bonus programs tied to customer service metrics, and free meals during shifts—benefits that often surpass those found at competing burger places in Clinton, boosting employee satisfaction.