NexlintoShift Manager
Company : Five Guys
Location : Vienna, VA, 22183
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Vienna, VA has a growing hospitality sector with moderate competition for shift managers. Candidates with leadership experience and strong customer service skills tend to stand out. Networking locally and highlighting multi-shift management capabilities can improve your chances in this area.
While not mandatory, certifications like ServSafe food handler or management credentials can enhance a shift manager's profile in Vienna. Employers often value candidates familiar with regional health regulations and safety standards, which aligns well with Five Guys’ quality policies.
Effective shift managers demonstrate clear communication, quick decision-making, and the ability to motivate diverse teams under pressure. Combining hands-on supervision with coaching fosters a productive environment and ensures smooth operations during busy periods.
Shift roles focus on operational oversight during specific time blocks, requiring hands-on leadership and real-time problem-solving. Unlike broader management roles, shift managers directly handle staffing, customer interactions, and immediate quality control on the floor.
Five Guys encourages growth by providing training support and leadership opportunities. Excelling as a shift manager by mastering team coordination, customer service, and operational standards can open doors to assistant manager or store manager roles.
Five Guys values energetic leadership combined with a passion for high-quality food and guest satisfaction. Shift managers here are expected to maintain strict safety practices while fostering a positive team culture, supported by incentives like secret shopper bonuses.
Offering a starting wage of $19.00 per hour plus shared tips and bonuses, Five Guys aligns with or surpasses local standards for shift managers. This competitive pay, combined with benefits and free meals, reflects the company's investment in employee satisfaction.
Managing variable shift times can impact work-life balance, especially with busy peak hours. However, flexible scheduling at Five Guys helps accommodate personal needs, and gaining experience across shifts fosters versatility and team leadership skills.
Shift managers act as frontline leaders driving guest experience and operational excellence. They embody Five Guys’ dedication to quality and teamwork, ensuring that every shift reflects the brand’s reputation for great burgers and customer service.
Opening shift managers coordinate team arrivals, check inventory and safety compliance, and set up stations for efficient workflow. They ensure the store is welcoming and prepared for the day, balancing staff readiness with guest satisfaction priorities.