NexlintoShift Manager
Company : Five Guys
Location : Birmingham, AL, 35280
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Birmingham's hospitality scene values hands-on leadership with strong team motivation skills due to its fast-paced service environment. Shift Managers here often juggle balancing quality and speed, reflecting local customer expectations and competitive market demands unique to Alabama's dining culture.
Shift Managers frequently advance toward roles like Assistant General Manager or Operations Manager with experience. Demonstrating skills in team leadership, operational oversight, and customer satisfaction at Five Guys can open pathways to multi-unit management or corporate positions.
Beyond oversight, Shift Managers coordinate scheduling, ensure compliance with safety protocols, mentor new employees, and handle real-time problem-solving. This multifaceted responsibility ensures smooth operations and elevates guest experience consistently during every shift.
While formal certifications aren't always mandatory, food safety and managerial training recognized in Alabama can enhance a candidate’s prospects. Local employers appreciate candidates with ServSafe certification or leadership workshops that align with regional health standards.
Five Guys emphasizes a dynamic leadership style where Shift Managers actively coach and develop crew members, leveraging the brand's positive work culture. Their bonus programs and clear advancement paths encourage managers to build cohesive, motivated teams during every shift.
Managing high customer volume during peak hours while maintaining Five Guys’ quality standards requires strong multitasking and quick decision-making. Birmingham’s diverse clientele and local competition also push managers to adapt strategies for stellar service consistently.
Starting at $19 per hour plus tips and bonuses, Five Guys offers a competitive wage in Birmingham’s fast-food sector. This rate generally surpasses average earnings at similar chains, reflecting the company’s focus on rewarding leadership and performance.
Birmingham’s mixed transit options mean many rely on personal vehicles, impacting preferred shift times to avoid rush hours. Flexible scheduling at Five Guys accommodates varied commuting needs, helping managers balance team availability with operational demands.
Search trends highlight leadership, communication, multitasking, and customer service as top skills. Candidates showcasing experience in fast-paced food service and team management tend to attract more employer interest, especially in roles like Shift Manager at burger-focused chains.
Five Guys Shift Managers often focus more on quality control and guest experience nuances aligned with the brand’s premium positioning, while McDonald's and Burger King managers might prioritize volume efficiency. This distinction shapes daily leadership approaches and team expectations.