NexlintoShift Lead
Company : Five Guys
Location : El Mirage, AZ, 85335
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A shift lead at Five Guys in El Mirage must juggle inspiring crew members while ensuring smooth daily operations. This balance involves encouraging positivity and productivity, managing assignments efficiently, and maintaining high food and service standards under a fast-paced environment.
Shift leads in El Mirage gain hands-on leadership experience by overseeing shifts, coaching staff, and handling customer service challenges. These responsibilities provide a solid foundation for future managerial roles by developing key skills in team supervision and operational oversight.
Strong communication, quick decision-making, and the ability to mentor diverse teams are critical. Additionally, enthusiasm for food quality, dependability, and adaptability help shift leaders maintain standards while keeping team morale high during busy shifts.
Later shifts often require managing smaller crews while maintaining efficiency and guest satisfaction. Shift leads might face distinct peak times or staffing challenges, needing flexibility and heightened problem-solving to keep operations seamless during these hours.
Shift leads at Five Guys in El Mirage start at $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This competitive pay, combined with benefits, reflects the role’s responsibility and local market standards.
El Mirage's growing dining scene means moderate competition for shift lead jobs at Five Guys. Candidates with prior leadership experience and strong communication skills tend to stand out amid local applicants seeking fast-paced restaurant roles.
Five Guys emphasizes team camaraderie, real-time feedback, and growth opportunities. The shift lead role uniquely combines hands-on leadership with perks like free meals and shared bonuses, fostering a supportive workplace culture uncommon in many local competitors.
The company offers mentorship, performance reviews, and clear promotion paths. Shift leads receive constructive guidance and access to internal openings, making it easier to transition into higher management roles within Five Guys’ expanding network.
Applicants should account for El Mirage’s average commute times, regional wage standards, and demand for food-service leadership. Understanding local customer expectations and competition for shift lead roles can improve job readiness and application success.
While no mandatory certifications are listed, prior leadership in fast-paced food service or similar environments is valued. Experience with team management, food safety protocols, and customer service excellence enhances a candidate’s fit for this role.