NexlintoShift Manager
Company : Five Guys
Location : Bridgeview, IL, 60455
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bridgeview's restaurant scene is vibrant, pushing a steady need for Shift Managers, especially in fast-food chains like Five Guys. The local market favors candidates who combine leadership with hands-on operation skills, making it moderately competitive but rewarding for those with restaurant supervisory experience.
Bridgeview’s community-oriented vibe encourages Shift Managers at Five Guys to foster team cohesion and customer engagement. Emphasizing friendliness and quick service aligns well with local expectations, requiring managers to balance operational efficiency with a personable leadership approach.
Prospective Shift Managers should sharpen interpersonal communication, multitasking, and conflict resolution skills. Proven ability to coach teams in fast-paced environments and uphold safety and quality standards can significantly increase employability in competitive restaurant management roles.
Starting as a crew leader or shift supervisor, advancing to a Shift Manager role opens doors to broader operational duties. Over time, successful managers often progress to general manager positions, gaining strategic oversight and influencing larger-scale business performance.
While a Shift Leader primarily directs team activities during a shift, a Shift Manager holds greater responsibility for overall shift operations, including staffing decisions, quality control, and handling customer feedback, reflecting a more strategic and supervisory role.
Five Guys provides Shift Managers with competitive hourly wages plus shared tips and bonus incentives like secret shopper rewards. Benefits include comprehensive healthcare options and free meals during shifts, fostering a supportive, growth-oriented environment unlike many fast-food franchises.
Five Guys emphasizes a team-driven, energetic atmosphere with clear advancement paths, while many Bridgeview eateries may offer limited benefits or less structured development. The company’s focus on quality and customer satisfaction offers Shift Managers a dynamic and rewarding leadership experience.
Shift Managers in Bridgeview typically earn around $19 per hour, complemented by shared tips and performance bonuses at Five Guys. This combined compensation aligns well with regional averages for similar supervisory roles in fast casual dining.
Shift Managers need to efficiently allocate staff, maintain food safety compliance, and swiftly resolve customer concerns. Balancing rapid service with quality control during peak hours demands strong decision-making and hands-on leadership to keep the shift running seamlessly.
While formal certifications aren’t always mandatory, possessing food safety or hospitality management credentials recognized in Illinois can boost employability. Local familiarity with health codes and labor regulations is highly valued by employers like Five Guys.