NexlintoShift Lead
Company : Five Guys
Location : Baytown, TX, 77520
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with a strong focus on team morale and food quality, setting it apart from many fast-food shift lead roles. In Baytown, this role often involves balancing fast-paced service with community-oriented customer care, making it a dynamic position compared to other chains.
Adaptability to diverse customer needs and solid team coaching abilities are vital. In Baytown, with its competitive fast-food market, shift leads must excel in managing busy shifts, maintaining food safety, and fostering positive crew environments to stand out.
Yes, the Five Guys shift lead role requires a proactive attitude in mentoring and performance coaching, alongside operational oversight. Unlike generic line lead roles, this position demands balancing guest satisfaction with operational excellence during each shift.
Shift Leads at Five Guys in Baytown often move into assistant manager or store manager roles. The company supports internal promotions through mentorship and performance reviews, offering a clear path for those eager to deepen their leadership in restaurant management.
Baytown's fast-food sector sees regular demand for skilled shift leads, but competition remains moderate due to steady local turnover. Candidates with proven leadership and customer service skills tend to secure roles faster in this market.
Baytown's suburban layout means most employees rely on personal vehicles. Traffic congestion during morning and evening rush hours can affect punctuality, so shift leads often plan commutes to avoid peak times for smooth shift transitions.
Beyond competitive base pay starting at $19/hour plus tips, Five Guys provides free meals during shifts, secret shopper bonuses, and access to medical and retirement benefits. These perks make the position appealing to those valuing both compensation and work environment.
Shift Leads act as culture carriers, fostering positivity and cooperation among crew members. At Five Guys, they are pivotal in maintaining a fun, team-oriented atmosphere that supports high-quality food service and customer satisfaction.
The base pay starts at $19 per hour, and when tips and secret shopper bonuses are factored in, total compensation often exceeds $22 per hour. This pay scale aligns well with Baytown’s cost of living and industry standards for similar roles.
While formal certifications aren't mandatory, familiarity with food safety standards and previous leadership training enhances candidacy. Five Guys values candidates willing to learn and grow, often providing on-the-job mentorship to develop these skills.